BBC News
watch One-Minute World News
Last Updated: Friday, 30 November 2007, 12:23 GMT
Postman leaves DVD package in bin
West Wing star Martin Sheen
Martin Sheen played a Democratic president in a fictional White House
A woman has complained to the Royal Mail after a parcel containing 129 worth of DVDs was left in her dustbin.

Librarian Caroline Norton, 66, of Bungay in Suffolk, said the postman had written a note explaining where he had left the package.

But by the time she found the note, the binmen had been and her complete collection of the US drama The West Wing had gone, along with the rubbish.

The Royal Mail, which is looking into the incident, has sent Mrs Norton 34.

Who checks their bins for parcels before they put them out?
Caroline Norton

In a statement the company said: "We apologise to Mrs Norton and we are taking immediate steps to provide a full refund and we are also investigating why our rules on deliveries were broken in this case."

Mrs Norton said she was very disappointed to lose The West Wing DVDs as she was a big fan of the series.

She said: "Oh I did love it! I don't know if you've ever watched it, but it's completely addictive.

"It's a fantasy, but wouldn't it be lovely if America had a president like President Jed Bartlet in The West Wing.

"Of course, the really frustrating thing is that wheeling that bin down the path, there was my precious parcel just inches away from my hand.

"But who checks their bins for parcels before they put them out?"

SEE ALSO
West Wing ends seven-year TV run
15 May 06 |  Entertainment
Fans say goodbye to The West Wing
13 May 06 |  Entertainment
Final closure of The West Wing
23 Jan 06 |  Entertainment

RELATED INTERNET LINKS
The BBC is not responsible for the content of external internet sites



FEATURES, VIEWS, ANALYSIS
Has China's housing bubble burst?
How the world's oldest clove tree defied an empire
Why Royal Ballet principal Sergei Polunin quit

PRODUCTS & SERVICES

Americas Africa Europe Middle East South Asia Asia Pacific