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Last Updated: Friday, 13 April 2007, 18:02 GMT 19:02 UK
Ambulance defends hour-long wait
Martin Walmsley
Mr Walmsley was diagnosed with a kidney stone
An ambulance service has defended its handling of a 999 call after a man waited an hour for assistance.

Martin Walmsley, 40, from Beeston Rylands, near Nottingham, called three times for an ambulance but eventually was taken to hospital by his father.

He was later diagnosed with a kidney stone at Queen's Medical Centre.

The East Midlands Ambulance Service said it has investigated the complaint and concluded it was handled according to national guidelines.

The ambulance service said it sent out a paramedic after classing the case as "lower priority". It has apologised for any anxiety caused to the family.

Mr Walmsley was given morphine at the hospital for severe pain after the kidney stone was diagnosed.


SEE ALSO
Inquiry over ambulance response
12 Apr 07 |  Nottinghamshire
Bonus for better response times
30 Mar 07 |  Leicestershire
Ambulance call-out figures soar
05 Mar 07 |  Health
Merged ambulance service unveiled
01 Jul 06 |  Leicestershire

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