A politician has won a six-figure payout from a Nottingham hospital for suffering serious health problems after an operation he refused to sign for.
Milan Radulovic did not sign a consent form for keyhole surgery
Milan Radulovic, leader of Broxtowe Borough Council, has been left almost blind in one eye from keyhole surgery complications to remove a gallstone.
Queen's Medical Centre staff went ahead with the procedure, despite Mr Radulovic requesting open surgery.
The hospital has now completely reviewed its consent policy.
It has also launched a comprehensive training programme for staff and made improvements to the way it keep its medical records.
Mr Radulovic said: "I felt as if I was dealt with appallingly.
"I could never forgive those who I feel were involved in treating me the way that they did."
He needed major bowel surgery shortly after the initial operation because of complications.
About two weeks later his operation wounds split open and he had to return to hospital.
He then caught an eye infection, which damaged his vision.
He said he felt incredible pain after waking from the initial surgery, which he underwent in 1999.
"I felt incredible pain," he said.
"Sometimes it was almost unbearable.
"I couldn't eat, I couldn't drink. I didn't think I could possibly survive.
"The worst is losing my sight in my right eye."
While most people have a keyhole operation, Mr Radulovic said he was advised to have open surgery to avoid possible complications.
An inquiry report by the hospital said: "The panel, together with all the staff involved, regrets the distress, pain and suffering experienced by Mr Radulovic and his family as result of the complications of his gall bladder surgery and subsequent treatment."
It added: "Compliance with the consent policy and procedures should be regularly audited."
Mr Radulovic agreed an out-of-court settlement with hospital bosses.