Page last updated at 08:18 GMT, Tuesday, 16 February 2010

Thames investigate 'smelly water' in Walthamstow

Since the start of February 300 people have complained

Reports of foul smelling drinking water are being investigated after hundreds of complaints were made by residents in Walthamstow, north-east London .

Thames Water has stopped taking supplies from the River Lea and is now extracting water from the River Thames while they consider the issues.

Water tests have been carried out but so far nothing abnormal has been found.

Since the start of February, 300 of the 1.8m customers served by the supply in Walthamstow have reported the problem.

Bob Collington, Director of Operational Management for Thames Water, said: "Early indications suggest the problem could be due to a change in environmental conditions in the River Lee, which is the normal source of water for our Walthamstow works.

"We've spoken to the Health Protection Agency for the area and our drinking water regulator, the Drinking Water Inspectorate, and we can confirm that they are supportive of the steps we're taking.

"As well as carrying out extra testing at our own laboratories, we've also sent samples to labs at other water companies and to independent labs, but so far nothing abnormal has been identified."

Thames Water supplies water to over eight million customers across London and the Thames Valley.

Print Sponsor

Thames Water to create 200 jobs
20 Jan 10 |  Berkshire
Thames Water has toilet trouble
07 Sep 09 |  People and Places

The BBC is not responsible for the content of external internet sites

Has China's housing bubble burst?
How the world's oldest clove tree defied an empire
Why Royal Ballet principal Sergei Polunin quit


Americas Africa Europe Middle East South Asia Asia Pacific