Page last updated at 18:58 GMT, Thursday, 24 September 2009 19:58 UK

Post backlog 'may never arrive'

Mobile phone footage of alleged warehouse in Dartford
Mobile phone footage allegedly shows the backlog

A backlog of 15 million letters in London following postal strikes may never be delivered, the Communications Workers Union (CWU) has warned.

The union said Royal Mail was storing the backlog in two locations in Dartford and Peterborough where casual workers were employed to sort them.

But Royal Mail told BBC London it would not "reward" strike action by paying overtime to staff who went on strike.

Of 10 test letters posted by BBC London two weeks ago, just six have arrived.

'Horror stories'

A spokesman for the CWU said: "Because of the strike there is a backlog of millions.

If Royal Mail are not going to pay overtime I don't know when we are going to get our post
Emily Thornberry MP

"Royal Mail have employed casuals - who we believe have not been security cleared - to undermine the strike and exclusively deal with the backlog."

The union said it believed they were agency workers being paid the minimum wage of £5.80 per hour.

Its spokesman added: "Royal Mail may claim these casuals are to deal with Christmas - but you do not have Christmas casuals in September."

Emily Thornberry, MP for Islington South and Finsbury visited the sorting office at Mount Pleasant - but was not let in.

She said: "It makes me think the horror stories I have been told may be true.

"If Royal Mail are not going to pay overtime I don't know when we are going to get our post."

London... via Preston

To get an idea of the scale of delays, two weeks ago BBC London posted 10 letters to the same address from across the city.

Four of the letters are yet to arrive - and the postmark on one showed it had come via Preston.

Paul Tolhurst, Royal Mail's operations director, said: "There are delays and we are sorry about that.

"But our customers would be truly surprised if, in reward for causing delays, our response was to say 'all you people who have done that, let's give you extra money through overtime'.

"We are trying to keep mail moving through other means."


What do you think? Have your deliveries been affected? Email us at BBC London



Print Sponsor


SEE ALSO
Q&A: Royal Mail dispute
05 Nov 09 |  Business
Royal Mail denies mail backlog
11 Sep 09 |  Wiltshire
Post workers on city-wide strike
09 Sep 09 |  London
Post workers strike for 24 hours
08 Sep 09 |  London

RELATED INTERNET LINKS
The BBC is not responsible for the content of external internet sites


FEATURES, VIEWS, ANALYSIS
Has China's housing bubble burst?
How the world's oldest clove tree defied an empire
Why Royal Ballet principal Sergei Polunin quit

BBC navigation

BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.

Americas Africa Europe Middle East South Asia Asia Pacific