Heathrow returning to normal

Passenger were unable to board flights because of computer problems

Services at Heathrow's Terminal 3 are returning to normal after a computer glitch left up to 6,000 passengers unable to enter the building.

The airport's operator BAA said passengers were being checked-in but the process was "slower than normal".

Two flights were cancelled and several others were delayed on Thursday afternoon as the fault caused problems with the baggage and check-in system.

About 2,000 bags which failed to reach their destinations will be flown out.

Long-haul flights operate from the west London airport's Terminal 3.

The fault with the computers resulted in the check-in system being suspended from 1630 BST on Thursday and BAA warned that some baggage could have been loaded on the wrong flights.

BAA apologised for the inconvenience.