Recorded announcements on London buses are to be reduced after complaints from passengers.
Emma Hignett is the woman behind the voice
Transport for London (TfL) decided to reduce the frequency of announcements about the destination of the bus after receiving "a lot of feedback".
These messages will be triggered occasionally instead of at every stop.
The system, which informs people of the destination and current location of buses, was rolled out across the network last year.
Mr Reed said: "We have a lot of feedback about this announcement and what we are looking to do is change that during the course of the year."
He said the voice would only come on after "so many stops" to act as a reminder to passengers.
The recordings were introduced to make buses easier to use for those with vision difficulties, as well as visitors to the city.
Emma Hignett won the job to become the voice of London's buses.