Fiona Pilkington, 38, and her disabled daughter Francecca Hardwick, 18, suffered years of intimidation by youths before their bodies were found in a burnt-out car in Leicestershire on 23 October 2007.
Details of calls made to police relating to the case were heard at an inquest.
17 November 1997: Ms Pilkington reports to police that her chequebook and disability book were stolen from her car.
4 October 2000: Pam Cassell, 72, Ms Pilkington's mother, contacts police about youths lighting fires in the street.
30 October 2000: Ms Pilkington calls police after youngsters start throwing eggs at the house. No officers are available to attend their call.
26 March 2003: Ms Pilkington's son Anthony Hardwick, who was being bullied at school, goes missing. An officer visits and the teenager returns two hours later.
3 August 2003: Anthony is punched in the mouth and his tooth is chipped.
12 August 2003: Ms Pilkington calls police as she has not heard from an officer about the assault on her son. She decides not to take it further.
9 January 2004: Mrs Cassell phones police to complain about youths throwing stones and bottles in gardens and setting fire to gates and fences. No officer attended and no action was taken by police.
24 January 2004: Anthony is being bullied at school and threats are being made against his life. His mother calls police but is told to call the school.
28 January 2004: Ms Pilkington reports further threats by the gang to kill her son. The police offer bullying advice but the family receives no visit from an officer.
19 April 2004: A 999 call is made from the family home. The line cuts out. An officer is sent out but no explanation is given as to what happened on the police incident log.
29 April 2004: Ms Pilkington writes to her MP, the Conservative member for Bosworth, David Tredinnick. She claims police are failing to deal with the gang on the street. Following a complaint, a dedicated inspector is assigned to reduce anti-social behaviour in the area.
11 June 2004: Mrs Cassell reports a youth sitting on a car bonnet, "mooning" at the family's home. Police officer attends but rules no criminal offence has taken place. The incident is closed.
22 June 2004: Ms Pilkington tells police that youths are taunting her disabled daughter. The incident is closed after she receives advice from police.
25 June 2004: The mother-of-two calls police to say her son is being abused. No officer attends and the incident is closed.
3 July 2004: Anthony Hardwick is locked in a shed at knifepoint by the gang. He has to smash a window to escape.
28 July 2004: Anthony is attacked again, this time with an iron bar. But when police arrive, Ms Pilkington, fearing reprisals, says she does not want the matter to be prosecuted.
28 October 2005: Youths are still being a nuisance, Ms Pilkington tells police. But no officer attends the family's home.
3 November 2005: Members of the gang start jumping on the family's hedge in their front garden. They also shout abuse. The incident log shows no officer is available and the incident is closed.
13 October 2006: Anthony is pushed into a car by the gang. He injures his hand but when an officer attends eight days later, the incident is simply closed.
1 February 2007: Ms Pilkington's neighbours report the family cowering inside their home. No officer is available to attend. When contact is made with the family four days later, the incident is closed without any further action.
2 February 2007: Neighbour reports youths smashing bottles in the front garden of Ms Pilkington's home. No officer attends.
8 February 2007: Mrs Cassell reports youths throwing snowballs at the windows of her daughter's house. A police community support officer attends seven hours later and the incident is closed.
13 February 2007: A group of youths aged 10 to 14 are seen screaming outside the family's home. No officers attend and the incident is closed.
11 March 2007: The gang start damaging the For Sale sign outside the family's home. A police community support officer attends but no action is taken.
6 April 2007: Anthony is hit by stones as he rides his bicycle. Police contact the local council, which writes letters to the youths warning them about their behaviour.
19 April 2007: Ms Pilkington reports a boy trying to get Anthony to buy cigarettes for him.
10 May 2007: In a diary entry, Ms Pilkington writes about her son pacing up and down the stairs of their home because he was stressed out by the noise from the youths outside.
12 May 2007: Ms Pilkington, in her diary, writes: "I drew the curtains and sat in the dark until 2.30am, stressed out." That day she also writes: "Learn from experience that no-one is available on Fridays to Mondays as it's busy elsewhere and this is low priority."
13 May 2007: Ms Pilkington pens another entry in her diary, which reads: "I am cheesed off and fed up. Why can't they just walk past without doing anything? Why don't they walk on the other side of the street?"
2 June 2007: Ms Pilkington reports children smoking in her front garden. An officer attends and reports back that she was "over-reacting".
3 July 2007: Neighbour accuses Ms Pilkington of hitting a child in the street and claims she has been "telling the police things". No police officer attends.
25 September 2007: Mrs Cassell reports a broken window, the third to be smashed. A police officer does not attend until the following day.
26 September 2007: Mrs Cassell reports children throwing stones at the house. Police attend and an officer apparently speaks to the children.
28 September 2007: Fifth window is smashed at the family's home.
4 October 2007: Mrs Cassell reports a youth on a bicycle throwing stones at the house's windows. An e-mail is sent to a beat officer but no-one attends.
23 October 2007: Ms Pilkington phones police to say two girls are jumping on the hedge in her front garden. When she leaves the house with her daughter, the two girls start imitating the way Francecca walks. No officer attends but advice is given to draw the curtains and ignore the abuse.