A facility has opened at a Leicestershire council for abused women and men who are not ready to contact police about their problems.
The "In Safe Hands" room has been set up at Blaby District Council offices in Narborough and will help domestic violence victims with advice.
The council's community safety team said it would make a big difference to those who needed "a private space".
Anyone who uses the facility can also have their injuries photographed.
'Avenue for support'
Teresa Neal from the district council said people were not always ready to go straight to the police with their concerns.
She said it was a confidential service that gave them "another avenue for support".
Outreach workers will be able to hold one-to-one confidential sessions as well as group meetings in the new facility.
Any information taken from victims of abuse can be used in court later if any action is taken.
Councillor Gary Sanders said: "Sadly we know from experience that many survivors of domestic abuse can suffer for many years before talking to someone about it, perhaps because they are unsure of what help is out there. "