Leicester and Rutland's non-emergency phoneline is about to be expanded, with Market Harborough joining the pilot 101 number scheme.
The helpline deals with complaints like graffiti, vandalism, drug-related issues or even poor street lighting.
Cardiff, Northumbria, Hampshire and Sheffield also introduced the new non-emergency schemes last summer.
Councillor Simon Galton said he hoped it would ease pressure on Harborough's police.
"Obviously it should take some pressure off the 999 - I do receive feedback that phoning Leicestershire Police direct, it is sometimes difficult for people to get through," he said.
"Whereas the 101, it is a well-manned and staffed service and people will get an immediate response."