Page last updated at 14:39 GMT, Sunday, 25 April 2010 15:39 UK

Broadband severed as copper cables stolen in Farningham

Tom Greenleaf
Tom Greenleaf said he was unable to work from home without broadband

About 2,000 BT customers were without broadband and telephone connections after thieves stole copper cables.

Connections in the Farningham area of Kent were severed when six cables were cut in five places on Wednesday. An incident also took place in September.

"Everyone in the local area is very angry about this, especially as it is the second time in the last year," said resident Tom Greenleaf.

BT said its engineers were working round the clock to repair the damage.

"Peoples lives depend on having internet connection so it is making everyone's lives very difficult," said office manager Mr Greenleaf.

"I often bring work home and I can't if there is no internet connection."

'Complex repair'

His neighbour Leigh Kelly said: "We only have our mobile phones at the moment.

"I can't contact anyone by e-mail or find anything out and it is difficult for my daughter who is trying to do homework with the internet."

BT said nearly two miles (3km) of cabling had to be replaced.

"It is a very complex and time consuming repair job," said a spokesman.

"We are doing all we can to restore services as quickly as possible.

"Up to 2,000 customers were affected and services have now been restored for nearly half of them.

"We hope to have completed the work by end of Monday."

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Gang rips out 1km of phone cable
30 Oct 09 |  Sussex
Phone lines cut by copper thieves
12 Aug 09 |  Staffordshire
Copper cables taken from hospital
26 Nov 08 |  Kent

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