Police have renewed their appeal for information for a nurse from Kent who went missing in Germany five years ago.
Louise was due to return to England when she disappeared
Louise Kerton, from New Ash Green, was last seen on 30 July 2001 when she went to Aachen station to catch a train to Belgium, on her way back to the UK.
Ross Miller, from Missing Persons Helpline, said the Kertons just needed to find out what happened.
Louise's father Philip said he avoided certain towns and cities because of the memories they brought back.
"Canterbury and Broadstairs are two places. Aachen is a beautiful city but it has too many sad memories for me now."
Kent Police have also appointed a new senior investigative officer to work with German officials to try to find out what happened to Louise.
Miss Kerton, who was 24 when she went missing, had been in Germany visiting the family of her fiancÚ in the village of Strassfeld, near Bonn.
She had been living with her fiancÚ, Peter Simon, in Broadstairs in the months before her disappearance.
She was due to catch a train from Aachen to Ostend in Belgium from where she would have boarded a ferry back to Dover, where Mr Simon planned to meet her.
But Miss Kerton was not seen again.