Page last updated at 11:35 GMT, Tuesday, 20 October 2009 12:35 UK

Man with cancer 'refused toilet'

Alan Jones
Alan Jones said he was refused access to the toilet on two occasions

A man with bowel and liver cancer has said he is writing to his MP to complain about being refused access to a toilet in Scunthorpe police station.

Alan Jones said he asked to use the facility while visiting the station on Thursday in support of a family member who was giving a statement.

Mr Jones, 62, from Doncaster, said despite having a special medical card he was not allowed to use the toilet.

Humberside Police said it was investigating the matter.

'Dignity and respect'

Mr Jones said he was told at the reception desk that he could not use the toilet for health and safety reasons.

"I said 'I've got an emergency card, I'm very ill with cancer'. The receptionist said no and I was told if I wanted to go to the toilet there was a pub across the road."

Mr Jones was able to use a toilet at a nearby solicitors' office. But later that day, while continuing to wait for his relative, he said a pregnant woman was allowed access to the facility at the police station.

He said he asked again to use the toilet, but was told he could not.

There's a sign on the door saying that they help people. Well where's my help?
Alan Jones

Mr Jones's card, which he says he was given by Doncaster Royal Infirmary after a bowel operation, states: "The holder of this card has a medical condition and needs to use toilet facilities urgently".

He said he planned to lodge a formal complaint with the police and write to his MP about the matter.

"There's a sign on the door saying that they help people. Well where's my help? It's terrible. You would think at a police station they would help me."

Humberside Police said in a statement: "The force aims to treat everyone fairly with dignity and respect.

"There are no public toilet facilities at Scunthorpe police station, however the station is currently undergoing refurbishment to improve customer services."

A spokeswoman said they were investigating the matter.

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