Page last updated at 16:10 GMT, Friday, 6 February 2009

Patients quizzed on new service

Patients are being asked for feedback on a new GP care service at a hospital in south Cumbria.

"Step Up, Step Down" was set up at the new Langdale Unit Kendal's Westmorland General Hospital in August.

It provides GP care for patients who require more treatment than they can receive at home, but do not need to occupy an acute hospital ward.

They come onto the unit for services such as physiotherapy while remaining under the supervision of their own GP.

Real change

Patients who no longer need acute hospital treatment may be also be "stepped down" on to the unit to begin rehabilitative care before they return home.

A letter with an enclosed comment form will be given to people when they leave the unit to ask for their views.

Dr Andrew Rotheray, a GP in Ambleside, said: "The Langdale Unit has meant a real change in the care patients receive whilst in hospital.

"However we need to know how patients themselves have found the transition between home, unit and hospital.

"The only way we can find this out is by hearing patient feedback. So I look forward to seeing the results."

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