Page last updated at 14:07 GMT, Tuesday, 21 October 2008 15:07 UK

Shopping firm jobs under threat

Up to 280 jobs with a shopping company are under threat at seven sites.

Shop Direct Group Ltd said it had tried to move from mail order towards online and the way it dealt with customers had changed.

It said about 278 staff were being offered other shifts or the chance to "up-skill", but if this was rejected, they would face compulsory redundancy.

Jobs are at risk at Worcester, Bolton, Preston, Burnley, Sunderland, Crosby in Merseyside and Newtown, Powys.

Up to 65 jobs are under threat at Worcester, but the firm had not said how many jobs were at risk at the other six sites.

The firm has had nine shopping brands, including Littlewoods and Littlewoods Direct.

'Progressive change'

Since 2005 online sales had increased from 18% of products sold online to more than 50% now, the company said.

This figure was expected to rise to at least 70% of total sales by 2011, it added.

The company said it would soon start a formal consultation with workers and was working with trade unions and the management team.

Group chief executive Mark Newton-Jones said: "We have seen a progressive change in the way customers engage with our contact centres.

"As a result, we need to re-align our resources to meet changing customer demand."




RELATED INTERNET LINKS
The BBC is not responsible for the content of external internet sites



FEATURES, VIEWS, ANALYSIS
Has China's housing bubble burst?
How the world's oldest clove tree defied an empire
Why Royal Ballet principal Sergei Polunin quit

BBC navigation

BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.

Americas Africa Europe Middle East South Asia Asia Pacific