Supply source: 100% ground
Hosepipe and sprinkler ban lifed on 2 October 2006, six months after it was implemented.
Company granted "water scarcity status" on 1 March 2006, allowing it to introduce compulsory water meters for domestic customers.
The south east corner of Kent has particularly low rainfall, compared to other parts of the UK.
Folkestone and Dover Water obtains all of its supply from underground water stored in local chalk and gravel aquifers, which need to be replenished with rain over the winter.
Two relatively dry winters have depleted aquifer levels. Also there are no reservoirs or major rivers in the area for the company to draw on.
Folkestone and Dover Water, along with Three Valleys Water and Tendring Hundred Water, is owned by Veolia Water.
Folkestone & Dover Water Services
The Cherry Garden
Cherry Garden Lane
Telephone: 0845 888 5888