BBC NEWS Americas Africa Europe Middle East South Asia Asia Pacific Arabic Spanish Russian Chinese Welsh

 You are in:  UK: England
Front Page 
Northern Ireland 
UK Politics 
Talking Point 
In Depth 

Commonwealth Games 2002

BBC Sport

BBC Weather

Sunday, 12 May, 2002, 11:02 GMT 12:02 UK
Rail passengers face ongoing disruption
Commuters wait at King's Cross for news
Revised timetables are in place for travellers
Disruptions and delays will face rail passengers in the coming days in the wake of the Potters Bar train crash.

Great North Eastern Railways (GNER) said passengers could expect delays of between 10 to 30 minutes on the east coast mainline as services are diverted around the crash scene via the Hertford Loop.

West Anglia Great Northern (WAGN) said its services from the capital to Peterborough are delayed by 15 to 20 minutes

We will get you there, with extra staff in place to help passengers

GNER spokesman

The crash occurred when a West Anglia Great Northern Service (WAGN) train from Kings Cross station in London to Kings Lynn, Norfolk, derailed at just before 1300 BST on Friday, 15 minutes after leaving the capital.

WAGN is running 60% of its services from London to Peterborough, with two trains an hours in each direction.

Its services from Welwyn Garden City to Moorgate station in London are also disrupted.

Passengers into the city will have to get a bus to New Barnet and change there for a bus into Moorgate. The trains are running every 10 to 15 minutes.

Plan journeys

Great North Eastern Railways (GNER) services linking Kings Cross with the north of England and Scotland are being routed around the eastern side of Potters Bar via Hertford North.

It is operating a revised timetable until further notice and customers are urged to check train times before starting their journey.

Passengers most affected are those travelling to Cambridge, Peterborough, Stevenage and the North.

No GNER train services will be operating to and from Bradford, Harrogate, Hull and Skipton until further notice.

The company will also not be running services north of Edinburgh to Aberdeen and Inverness until further notice.

Scene at Potters Bar
Services are now routed around Potters Bar
Scotrail services will be operating between these stations and will be supplemented by GNER connecting coach services. Potters Bar station is not expected to reopen within the next week.

Passengers are advised to either contact their local station, National Rail Enquires on 08457 484950 or visit the GNER web-site.

A spokesman said some services had to be cancelled because they could only run so many trains via the Hertford loop because of the power supply.

"We will get you there with extra staff in place and posters to help passengers," GNER spokesman said.

Hull Trains, which runs trains from Humberside into London Kings Cross, are being diverted via an alternative route, although no calling points will be missed delays can be expected.

Planning journeys
Check revised timetables
Allow more time
Contact National Rail

Many services are taking passengers to Peterborough station, where those heading to Leeds must change trains to continue their journey.

All services are expected to call at Stevenage in both directions and journey times between this station and London Kings Cross will be extended by approximately 20 minutes.

Stations between Alexandra Palace and Stevenage are being served by a shuttle bus.

A spokeswoman for Railtrack urged customers to be patient while the clear-up continued at Potters Bar.

She said: "We apologise to passengers for the disruption. We are working to get control of the crash site and once that has been established we will work with train operators to try to minimise disruption to services.

Internet links:

The BBC is not responsible for the content of external internet sites

Links to more England stories are at the foot of the page.

E-mail this story to a friend

Links to more England stories