The table below shows institutions in the official National Student Survey in order of their "overall satisfaction" ratings.
The ratings are on a scale of 1 to 5, from "definitely disagree" to "definitely agree" with statements in 21 questions grouped under six categories, with a final overall rating.
Institutions with the same score are simply listed alphabetically.
KEY TO COLUMNS
T = teaching
A = assessment and feedback
S = academic support
M = organisation and management
R = learning resources
P = personal development
O = overall
We left out the words "University of ..." to make the alphabetical list easier to use. So, for example, "Nottingham" means the University of Nottingham.
| Institution |
T |
A |
S |
M |
R |
P |
O |
| Open | 4.3 | 4.2 | 4.1 | 4.2 | 4 | 4.1 | 4.5 |
| Birkbeck College | 4.3 | 3.8 | 3.8 | 3.9 | 3.8 | 3.9 | 4.3 |
| College of St Mark & St John | 4.3 | 3.9 | 4 | 3.9 | 3.8 | 4.2 | 4.3 |
| Loughborough | 4.1 | 3.7 | 4 | 4.2 | 4.3 | 4.1 | 4.3 |
| Leicester | 4.2 | 3.7 | 4 | 4 | 4.1 | 4.1 | 4.3 |
| Lancaster | 4.1 | 3.6 | 3.9 | 4 | 3.9 | 4.1 | 4.2 |
| Royal Holloway, London | 4.1 | 3.6 | 3.8 | 4 | 3.8 | 3.9 | 4.2 |
| University College London | 4.1 | 3.5 | 3.8 | 3.9 | 4 | 3.9 | 4.2 |
| Durham | 4.1 | 3.6 | 3.9 | 3.8 | 4.2 | 3.9 | 4.2 |
| East Anglia | 4.1 | 3.6 | 3.9 | 4 | 4.2 | 4.1 | 4.2 |
| Exeter | 4.1 | 3.6 | 3.9 | 3.9 | 4.1 | 4 | 4.2 |
| Hull | 4.1 | 3.6 | 3.9 | 3.8 | 4.2 | 4.1 | 4.2 |
| Wales Swansea | 4.1 | 3.6 | 3.8 | 3.9 | 4 | 4 | 4.2 |
| Wales, Aberystwyth | 4.1 | 3.5 | 3.9 | 4 | 4.1 | 4 | 4.2 |
| Wales, Lampeter | 4.2 | 3.7 | 4 | 3.9 | 3.6 | 4.1 | 4.2 |
| York | 4.1 | 3.4 | 3.9 | 4.1 | 4 | 4 | 4.2 |
| Aston | 3.9 | 3.4 | 3.8 | 3.8 | 3.8 | 4.1 | 4.1 |
| Bath Spa | 4.2 | 3.7 | 3.8 | 3.8 | 3.1 | 4.1 | 4.1 |
| Cardiff | 4 | 3.4 | 3.8 | 4 | 4.3 | 4 | 4.1 |
| Goldsmiths College | 4.1 | 3.6 | 3.7 | 3.8 | 3.8 | 3.9 | 4.1 |
| King's College London | 4.1 | 3.4 | 3.8 | 3.8 | 4.2 | 4 | 4.1 |
| Queen Mary, London | 4 | 3.4 | 3.7 | 3.8 | 4 | 4 | 4.1 |
| Queen's University Belfast | 4 | 3.5 | 3.8 | 4 | 4.1 | 4 | 4.1 |
| Bath | 4 | 3.3 | 3.8 | 3.9 | 3.8 | 4 | 4.1 |
| Birmingham | 4 | 3.3 | 3.8 | 3.8 | 4 | 4 | 4.1 |
| Bristol | 4.1 | 3.3 | 3.8 | 4 | 4 | 4 | 4.1 |
| Chester | 4.1 | 3.7 | 3.9 | 3.9 | 3.6 | 4.1 | 4.1 |
| Kent | 4 | 3.7 | 3.8 | 3.9 | 4 | 4 | 4.1 |
| Nottingham | 4 | 3.3 | 3.8 | 4 | 4 | 3.9 | 4.1 |
| Reading | 4 | 3.5 | 3.9 | 3.9 | 4.1 | 4 | 4.1 |
| Sheffield | 4.1 | 3.4 | 3.8 | 3.9 | 3.8 | 4 | 4.1 |
| Southampton | 4 | 3.5 | 3.7 | 3.6 | 4.2 | 4 | 4.1 |
| Wales, Bangor | 4.1 | 3.6 | 3.9 | 3.9 | 4 | 4.1 | 4.1 |
| Birmingham College | 3.8 | 3.6 | 3.8 | 3.6 | 3.5 | 4.1 | 4 |
| Canterbury Christ Church | 4 | 3.8 | 3.9 | 3.8 | 3.6 | 4 | 4 |
| Coventry | 3.9 | 3.5 | 3.6 | 3.7 | 4.2 | 4 | 4 |
| Edge Hill College of Higher Education | 4 | 3.7 | 3.9 | 3.8 | 4 | 4.1 | 4 |
| Imperial College | 3.9 | 3.1 | 3.7 | 3.7 | 4.3 | 4 | 4 |
| Keele | 4 | 3.4 | 3.7 | 3.8 | 3.8 | 4 | 4 |
| Liverpool Hope | 4.1 | 3.6 | 3.7 | 3.8 | 3.2 | 4.1 | 4 |
| Liverpool John Moores | 3.9 | 3.5 | 3.8 | 3.7 | 4.1 | 4 | 4 |
| London Sch of Economics & Political Sci | 4 | 3.6 | 3.5 | 4 | 4.2 | 3.7 | 4 |
| Oxford Brookes | 4 | 3.5 | 3.7 | 3.6 | 4 | 4 | 4 |
| School of Oriental and African Studies | 4.1 | 3.5 | 3.4 | 3.6 | 3.3 | 3.7 | 4 |
| St Martin's College | 4.1 | 3.7 | 3.7 | 3.6 | 3.1 | 4.1 | 4 |
| St Mary's College | 4.1 | 3.7 | 3.8 | 3.7 | 3.6 | 4 | 4 |
| University College Chichester | 4.2 | 3.8 | 3.9 | 3.7 | 3.8 | 4.2 | 4 |
| University College Falmouth | 4.1 | 3.8 | 3.8 | 3.5 | 4 | 4.1 | 4 |
| Bolton | 4 | 3.7 | 3.8 | 3.7 | 4.2 | 4.1 | 4 |
| Bradford | 3.9 | 3.5 | 3.8 | 3.8 | 4.1 | 4 | 4 |
| Essex | 4 | 3.5 | 3.8 | 3.9 | 4 | 3.9 | 4 |
| Glamorgan | 4 | 3.7 | 3.8 | 3.6 | 3.9 | 4 | 4 |
| Huddersfield | 3.9 | 3.7 | 3.9 | 3.8 | 4.1 | 4 | 4 |
| Leeds | 4 | 3.3 | 3.7 | 3.8 | 4.1 | 3.9 | 4 |
| Liverpool | 4 | 3.4 | 3.7 | 3.8 | 3.9 | 3.9 | 4 |
| Manchester | 4 | 3.3 | 3.6 | 3.7 | 4.3 | 4 | 4 |
| Newcastle | 4 | 3.3 | 3.8 | 3.8 | 4.2 | 4 | 4 |
| Teesside | 4 | 3.6 | 3.8 | 3.6 | 4.2 | 4.1 | 4 |
| Ulster | 3.9 | 3.6 | 3.7 | 3.8 | 4 | 4 | 4 |
| Wales, Newport | 4 | 3.9 | 3.9 | 3.7 | 4 | 4 | 4 |
| Winchester | 4.1 | 3.6 | 3.9 | 3.8 | 4 | 4 | 4 |
| Worcester | 4 | 3.7 | 3.8 | 3.8 | 3.5 | 4.1 | 4 |
| Anglia Polytechnic | 4 | 3.6 | 3.7 | 3.5 | 3.9 | 4 | 3.9 |
| Northumbria | 3.9 | 3.4 | 3.8 | 3.5 | 4 | 4 | 3.9 |
| Nottingham Trent | 3.9 | 3.4 | 3.7 | 3.6 | 4 | 4 | 3.9 |
| Roehampton | 4 | 3.5 | 3.5 | 3.6 | 3.6 | 3.9 | 3.9 |
| Sheffield Hallam | 3.9 | 3.4 | 3.6 | 3.6 | 4 | 4 | 3.9 |
| Staffordshire | 3.9 | 3.5 | 3.8 | 3.6 | 4.2 | 4 | 3.9 |
| Swansea Institute of Higher Education | 3.9 | 3.6 | 3.8 | 3.6 | 4 | 4 | 3.9 |
| University College Northampton | 3.9 | 3.7 | 3.7 | 3.5 | 3.8 | 4 | 3.9 |
| Central Lancashire | 3.9 | 3.6 | 3.8 | 3.6 | 3.9 | 4 | 3.9 |
| Gloucestershire | 3.9 | 3.5 | 3.7 | 3.6 | 4 | 3.9 | 3.9 |
| Plymouth | 4 | 3.6 | 3.7 | 3.6 | 3.9 | 4 | 3.9 |
| Salford | 3.9 | 3.4 | 3.7 | 3.5 | 4 | 4 | 3.9 |
| Surrey | 3.9 | 3.3 | 3.7 | 3.7 | 3.9 | 3.9 | 3.9 |
| Sussex | 4 | 3.5 | 3.5 | 3.7 | 3.7 | 3.8 | 3.9 |
| West of England, Bristol | 3.9 | 3.4 | 3.6 | 3.6 | 3.9 | 3.9 | 3.9 |
| York St John College | 4 | 3.5 | 3.8 | 3.4 | 3.9 | 4.1 | 3.9 |
| Bournemouth | 3.8 | 3.4 | 3.7 | 3.4 | 3.8 | 4 | 3.8 |
| De Montfort | 3.8 | 3.5 | 3.6 | 3.5 | 4.1 | 3.9 | 3.8 |
| Kingston | 3.9 | 3.3 | 3.5 | 3.6 | 3.7 | 3.9 | 3.8 |
| Leeds Metropolitan | 3.8 | 3.5 | 3.6 | 3.5 | 4.1 | 4 | 3.8 |
| Manchester Metropolitan | 3.8 | 3.5 | 3.6 | 3.6 | 4 | 3.9 | 3.8 |
| Trinity & All Saints | 3.9 | 3.6 | 3.7 | 3.5 | 3.9 | 3.8 | 3.8 |
| Brighton | 3.9 | 3.5 | 3.7 | 3.5 | 3.9 | 4 | 3.8 |
| Derby | 3.9 | 3.6 | 3.6 | 3.4 | 3.9 | 3.9 | 3.8 |
| Greenwich | 3.8 | 3.4 | 3.5 | 3.5 | 3.7 | 3.9 | 3.8 |
| Hertfordshire | 3.9 | 3.4 | 3.6 | 3.5 | 4 | 3.9 | 3.8 |
| Lincoln | 3.9 | 3.5 | 3.7 | 3.4 | 3.7 | 4 | 3.8 |
| Portsmouth | 3.9 | 3.4 | 3.7 | 3.6 | 3.8 | 3.9 | 3.8 |
| Sunderland | 3.9 | 3.5 | 3.6 | 3.3 | 3.9 | 4 | 3.8 |
| Wales Institute, Cardiff | 3.8 | 3.5 | 3.7 | 3.5 | 3.9 | 4 | 3.8 |
| Westminster | 3.8 | 3.4 | 3.4 | 3.7 | 3.6 | 4 | 3.8 |
| Wolverhampton | 3.8 | 3.6 | 3.6 | 3.5 | 3.9 | 4 | 3.8 |
| Brunel | 3.8 | 3.3 | 3.4 | 3.5 | 3.6 | 3.8 | 3.7 |
| Buckinghamshire Chilterns University Col | 3.9 | 3.5 | 3.6 | 3.4 | 3.7 | 3.9 | 3.7 |
| North East Wales Institute | 3.9 | 3.6 | 3.7 | 3.3 | 3.6 | 3.9 | 3.7 |
| Central England | 3.8 | 3.5 | 3.6 | 3.5 | 3.8 | 3.9 | 3.7 |
| London Metropolitan | 3.7 | 3.2 | 3.3 | 3.4 | 3.6 | 3.9 | 3.6 |
| Middlesex | 3.7 | 3.3 | 3.4 | 3.4 | 3.8 | 3.9 | 3.6 |
| University of the Arts London | 3.8 | 3.5 | 3.4 | 3 | 3.6 | 3.8 | 3.5 |
Notes:
We have omitted smaller specialist institutions which offer only three or fewer subjects, such as music, drama or agricultural colleges.
Others did not have a high enough response rate overall to satisfy the statisticians, who set 50% participation and a minimum of 30 students as the thresholds. Some only just missed out, such as Southampton Institute on 48.5%.
In three, students' unions urged people not to take part and the response rate was well below 30%: Warwick, Oxford and Cambridge.
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