Public contact 'adds job stress'

Senior directors were least likely to suffer stress, the survey said

The most stressful jobs involve direct contact with the public, according to research by business psychologists.

A survey of 25,000 Britons in 26 jobs indicated workers dealing directly with customers were more likely to suffer stress than their bosses.

Psychology firm Robertson Cooper said paramedics had the most stressful time, ahead of teachers and social workers.

They said those in higher positions tended to have more job satisfaction, better health and suffered less stress.

Senior business directors - facing performance pressures but often more removed from direct contact with customers - were the least likely to suffer from these problems.

The survey suggested direct contact with members of the public in emotionally intense situations leads to increased stress levels, BBC correspondent Philippa Young reported.

The study was carried out by business psychology firm Robertson Cooper in 2004.