[an error occurred while processing this directive]
BBC News
watch One-Minute World News
Last Updated: Saturday, 1 May, 2004, 21:14 GMT 22:14 UK
Blunder grounds Easyjet flights
Easyjet plane taking off
Forty flights were delayed
No frills airline Easyjet has apologised after about 4,800 passengers were delayed by an administration blunder which delayed 40 flights.

The aircraft were delayed on Saturday after insurance documents were not placed on the relevant planes.

Passengers embarking on their bank holiday getaway to continental Europe and UK destinations were affected, with Stansted and Luton the worst hit.

Knock-on effects meant a further 14 flights were cancelled.

Full inquiry

Passengers due to fly on those were transferred to other flights and the company said it was "working to avoid" delaying people until Sunday.

The disruption came because vital insurance renewal documents were not placed in the aircraft.

The blunder was discovered at around 6.30 BST on Saturday morning.

All affected planes were due to take off by 10.30 BST, head of corporate affairs Toby Nicol said.

While services from Luton and Stansted were hardest hit, Newcastle, Liverpool and Bristol were also affected.

Mr Nicol said the company would hold a "full and immediate" inquiry into why the documents were not on board but Saturday's priority was to get people to their destinations.


SEE ALSO:
No-frills flight report withdrawn
26 Mar 04  |  Business
Easyjet passenger numbers growing
05 Mar 04  |  Business
Ryanair 'to cut frills further'
15 Feb 04  |  Business
Easyjet fills more seats
07 Nov 03  |  Business
European flights boost airport
12 Sep 03  |  Southern Counties


RELATED INTERNET LINKS:
The BBC is not responsible for the content of external internet sites


PRODUCTS AND SERVICES

News Front Page | Africa | Americas | Asia-Pacific | Europe | Middle East | South Asia
UK | Business | Entertainment | Science/Nature | Technology | Health
Have Your Say | In Pictures | Week at a Glance | Country Profiles | In Depth | Programmes
Americas Africa Europe Middle East South Asia Asia Pacific