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Last Updated: Sunday, 28 March, 2004, 04:54 GMT 05:54 UK
Heathrow shake-up for BA flights
British Airways planes
Passengers are urged to make sure they go to the right terminal
More than one in five British Airway flights are being switched between terminals at Heathrow Airport from Sunday.

The flight switch programme is aimed at making it easier for passengers to make transfers without changing terminals.

In the move, five destinations will now fly from Terminal 1 instead of Terminal 4 and seven destinations will move the other way.

BA has said passengers should make sure they know which terminal to go to.

NEW TO TERMINAL 1
Athens
Hong Kong
Los Angeles
Moscow
San Francisco
In the past, long-haul passengers could have assumed they were flying from Terminal 4 and those travelling to the continent knew they could go straight to Terminal 1.

Now passengers will need to check their tickets to make sure they are going to the correct terminal.

BA said the switch would make it easier for many of the airline's transfer passengers to connect between long-haul and short-haul flights without changing terminals at the airport.

NEW TO TERMINAL 4
Brussels
Copenhagen
Geneva
Lyon
Oslo
Vienna
Zurich
Martin George, director of marketing for BA, said people should call the airline or visit its website if they were unsure of where to go.

"It is important that passengers check which terminal they are flying from before they set off.

"We're doing everything we can to make information as widely available as possible for our customers."

It is the second and final phase of the airline's Heathrow flight switch programme.

The first phase the saw BA's two daily Tokyo Narita and two daily Johannesburg services transfer from Terminal 4 to Terminal 1 at the end of October 2003.


WATCH AND LISTEN
The BBC's Virginia Eastman
"BA says anyone missing their flight because of the changes will be put on the next available plane"



SEE ALSO:
BA moves 400 call centre jobs
17 Feb 04  |  Scotland
British Airways profits surge
09 Feb 04  |  Business


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