Monday, November 2, 1998 Published at 11:02 GMT
Computer bytes postmistress
New technology reaches Britain's sub-post offices
An 82-year-old village postmistress says she may have to close the shop she's been running for more than half a century because she cannot get the hang of new technology.
She's been on a one-day training course. But Mrs. White - who took over the sub-post office from her father in 1942 - says she was unable to learn how to use the new technology.
Villagers say she has run the post office most efficiently but now the Post Office has decided to train all staff to use the new system.
And she said bosses told her she would have to leave anyway if she could not modernise her sub-post office.
"I shall carry on until my three months is finished," she said.
The Managing Director of Post Office Counters, Stewart Sweetman, told the same programme: "For us to survive as a business and for all the post offices to survive, we have to move with the times."
"We will design a system which we believe is the best way for her learn," he said.
But he insisted that there would be no exceptions to policy of modernising more than 19,000 post offices across the country.
"We have to move away from the paper based systems that we've survived on because otherwise we do not have a future," he said.