BBC Homepage World Service Education
BBC Homepagelow graphics version | feedback | help
BBC News Online
 You are in: UK
Front Page 
World 
UK 
England 
Northern Ireland 
Scotland 
Wales 
UK Politics 
Business 
Sci/Tech 
Health 
Education 
Entertainment 
Talking Point 
In Depth 
AudioVideo 

Thursday, 5 July, 2001, 08:32 GMT 09:32 UK
Plan to beat cowboy builders
A builder
The scheme "will empower householders"
Consumers are being given more protection against cowboy builders with the launch of a new government-backed quality mark.

The scheme includes a new register which records the names of builders and tradesmen who reach the standard required by the mark.

Customers can then check their credentials by calling a low cost telephone number or tapping into a new website.

Complaints about cowboy builders have been rising steadily, with around 100,000 complaints every year, according to the Department of Trade and Industry.

'Clear signal'

Construction minister Brian Wilson said the mark, which was being piloted in Birmingham and Somerset, would bring "peace of mind" for home-owners.

He said: "Bringing the quality mark scheme to the people of Birmingham sends a clear signal to cowboy builders that we will not stand for shoddy workmanship or consumer rip-offs.

"The scheme provides a simple, cheap and reliable way for householders to find reputable builders.

"It will empower householders and reward good tradesmen."

Ministers are hoping to launch the scheme nationally at the end of estimated six-month pilots.

Find the Quality Mark website at www.qualitymark.org.uk

Search BBC News Online

Advanced search options
Launch console
BBC RADIO NEWS
BBC ONE TV NEWS
WORLD NEWS SUMMARY
PROGRAMMES GUIDE
Internet links:


The BBC is not responsible for the content of external internet sites

Links to more UK stories are at the foot of the page.


E-mail this story to a friend

Links to more UK stories