Page last updated at 08:15 GMT, Friday, 14 May 2010 09:15 UK

Facebook downplays privacy crisis meeting

By Maggie Shiels
Technology reporter, BBC News, Silicon Valley

mission statement from facebook
Facebook was started as a way for students to share information

Facebook has downplayed the significance of a company-wide meeting to discuss privacy issues.

The blogosphere described the meeting as a panic measure following weeks of criticism over the way it handles members' data.

Several US senators have made public calls for Facebook to rethink its privacy safeguards.

The American Civil Liberties Union, ACLU, launched a petition directed at Facebook founder Mark Zuckerberg.

It called on him to regain the trust of users by giving them control over all the information shared via Facebook.

Earlier this week European data protection officials weighed in on the controversy and called privacy changes "unacceptable".

A number of high-profile users have also deleted their Facebook accounts after the site introduced a new feature that lets non-Facebook websites, or third parties, post the personal views of Facebook users without their consent.

'Back to basics'

Facebook described its internal get together as part of its "open culture" giving employees "a forum to ask questions on a topic that has received a lot of outside interest".

Industry watchers said the company, which is the world's biggest social network, has shown it has "lost touch" over the issue.

Facebook privacy page, AP
Facebook's more than 400 million users share 25 billion things a month

"Most of us got onto Facebook because we want to know what our high school quarterback is doing or to reconnect with old school friends, not worry about how our information is going to be used," Catharine P Taylor, media blogger with news site BNET.com told the BBC.

"They need to get back to basics, throw out their policy and start all over again," she said. "It's way too complex for most people to understand how to change their settings and if they can't make it simple for people to make choices, it will cost them."

Digital marketing expert Mike Teasdale and BBC Click's technology reporter LJ Rich on Facebook's flaws

A report this week by the New York Times revealed that Facebook's privacy policy has 50 different settings and 170 options.

The paper also found that the policy is longer than the US Constitution with 5,830 words.

'How to quit'

Recently the issue of how to deactivate a Facebook account has gained traction.

The blog SearchEngineLand reported that anyone who typed the query "How to quit..." into Google got as their number eight automated result "how to quit Facebook". It followed results for how to quit smoking, your job and drinking.

tweet about someone deleting their Facebook account
More and more people are investigating how to quit the site

A number of well-respected technologists have pulled the plug on their account.

Peter Rojas, co-founder of the gadget site gdgt.com, told ABC News he quit because he "was spending more time managing my account than actually using my account.

"Having to constantly monitor the privacy settings was way too complicated. You can never be sure you caught everything."

As a result of the disquiet over Facebook's approach to privacy, a project that is being viewed as an alternative has been getting a lot of attention.

Diaspora is the brainchild of four students from New York University, which they described as "privacy aware, personally controlled, do-it-all distributed open source social network".

The students originally set a target to raise $10,000 to get their open source project off the ground over the summer but to date more than 3,300 backers have pledged in excess of $125,000.

"This is proof that people are scared and they don't have anywhere to go," Diaspora co-founder Max Salzberg told BBC News.

"I think a distributed social network is what people want. People value all their information online and we want to put users back in control of what they share."

HAVE YOUR SAY
Why do they have to keep messing with something that works just fine as it is
Capella, UK

Diaspora is just one of many other alternatives to Facebook starting to spring up that includes OneSocialWeb, Elgg and Appleseed.

Security upgrades

On the same day as the all-hands meeting at Facebook, the company launched new security measures to battle spam and other malicious attacks.

The upgrades include being able to approve the devices users commonly use to log in and being notified when that account has been accessed via a device that has not been approved. Another feature is giving users the ability to block suspicious logins before they happen.

"We're confident that these new tools and systems will do a lot to prevent unauthorised logins and the nuisance they can cause," said Lev Popov, a software engineer on Facebook's site integrity team.

"As always, though, the first line of defence is you. We need you to help by practicing safe behaviour on Facebook and wherever you go online."



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SEE ALSO
Facebook privacy 'unacceptable'
13 May 10 |  Business
Facebook's bid to rule the web
22 Apr 10 |  Technology
Privacy groups challenge Facebook
18 Dec 09 |  Technology
Facebook 'breaches Canadian law'
17 Jul 09 |  Americas
Facebook changes privacy policy
27 Aug 09 |  Technology
Facebook offers control to users
26 Feb 09 |  Technology
Facebook answers critics on privacy
27 Feb 09 |  Business

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