Page last updated at 06:41 GMT, Tuesday, 28 July 2009 07:41 UK

Broadband users face go-slow

Advertisement

Most broadband users are not getting the download speeds they pay for and no-one at all is getting the highest speed services they have been promised.

The communications watchdog Ofcom installed measuring equipment in thousands of homes.

It found that customers who were promised up to eight megabits per second were actually getting around half that amount.

Rory Cellan-Jones reports.

SEE ALSO

Story Tools

BBC iD

Sign in

BBC navigation

Copyright © 2019 BBC. The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.

Americas Africa Europe Middle East South Asia Asia Pacific