Rai is one of Bollywood's most popular actors
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Bollywood star Aishwarya Rai has denied that a parcel sent from Holland to India containing 23,000 undeclared euros was meant for her.
Customs officials in the western city of Mumbai (Bombay) said the actress met them on Monday and said she did not know anything about the money.
She told officials that she also did not know anything about the sender.
The packet was sent to Ms Rai's address in Mumbai. It concealed the euros in violation of customs laws.
Customs authorities told the BBC that the actress was not implicated in any kind of criminal activity, and that the focus of the investigation had now shifted to Holland.
They said the sender's details were being verified.
"We have his passport details and his address in Holland. He's not a fictitious character. He exists. But we have to find out why he sent the undeclared money," customs official AK Prasad told the BBC.