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NEXT SHOW: MONDAY 30 NOVEMBER, 12.30PM, BBC TWO

Perfecting the art of complaining

For most of us, making an official complaint can be more stressful than it's worth, says the Office of Fair Trading.

According to the Office of Fair Trading, one person in three made an official complaint in the last year. But most of them said making that complaint was very stressful. Working Lunch's Ben Shore looks at why.


HOME SWEET HOME

DRIVERS WANTED

Working Lunch's Simon Gompertz Some hope for bank charge claimants
Why some should still take their refund claims to the Financial Ombudsman.

An L plate Learning without an instructor?
Get in touch if you have been taught to drive by a member of your family, or a friend.

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VIDEO REPORTS

Home worker, Bill Emery, in his office Working from home is on the rise


Online game, Pampered Pets Online gaming makes a splash


A beach Where are all the holiday deals?


A graphic depicting the VAT rise Avoiding the Christmas Crunch


VAT sign Did the VAT cut make a difference?


Rob Pittam on Brighton beach Getting an online business started

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