Welcome to Working Lunch's little black book: a list of contact details for the organisations we mention on the show.
For our regular DEBT, BENEFITS, TAX, SAVINGS AND INVESTMENTS and MORTGAGES contacts click here:
Friday 30 July 2010
For help finding your way through the pensions maze, try the Pensions Advisory Service -
The helpline number is 0845 601 923.
On the government website -
- on the home page click on 'pensions and retirement planning'.
Wednesday 28 July 2010
To find out which benefits you might be entitled to, go to the government's website -
. On the home page - Click on 'money, savings and benefits'.
You could also visit your local citizens advice bureau. Find your local office by putting in your post code at
To find independent help in your area, try to Advice UK's website:
To find out if you can claim benefits while living in another EU country, you can email the DWP: email@example.com
For information on the Motability scheme, in which you can put some of your benefits towards the cost of a car, visit
Tuesday 27 July 2010
BBC iPlayer has a speed checker at
Also Simplify Digital (
) is an Ofcom-accredited broadband comparison and advice service.
Monday 26 July 2010
TAX HELP FOR OLDER PEOPLE
If you are pensioner on low income and are struggling to work out your tax, you may want to contact TaxHelp for Older People on 0845 601 3321 or 01308 488066 or email them on firstname.lastname@example.org.
Thursday 22 July 2010
For more info on tax credits visit
And there are help videos available to assist you with filling in the forms, at
- from the front page, follow the links to Money - Tax and Benefits.
Monday 14 June 2010
For more info, and to check if your bank offers Faster Payments, visit the
UK Payments Administration.
Thursday 10 June 2010
PROTECTING YOUR PRIVACY
registers your preferences with the Direct Marketing Association.
You can also try the
Telephone Preferential Service
MAKING MONEY FROM YOUR HOME
Agencies for letting your home for film or photo shoots:
Renting out your driveway:
Renting out a room:
Wednesday 09 June 2010
The company offering free solar panels is called A Shade Greener:
Their phone number is 0845 519 1598.
HELPING DISADVANTAGED PEOPLE BACK TO WORK
The charity we featured was the Camden Garden Centre, which employs and trains disadvantaged people:
Other useful website include:
Help for ex-offenders
Help for the homeless
Tuesday 08 June 2010
CREDIT CARDS 0% BEST BUYS
0% on Purchases
Sainsbury's Finance Mastercard for Nectar Card - 0% for 12 months - APR 15.9%
Barclaycard Platinum with Purchase Visa - 0% for 12 months - APR 15.9 %
Tesco Bank Clubcard Mastercard - 0% for 12 months - APR 16.9%
0% on Balance Transfers
Clydesdale/Yorkshire Bank Gold Mastercard - 0% for 16 months (fee 3%) - APR 16.9%
Santander Credit Card - 0% for 15 months (fee 3%) - APR 15.9%
Natwest/RBS Platinum Mastercard - 0% for 15 months (fee 2.9%) - APR 16.9%
Tuesday 01 June 2010
For more info or to report a suspected fraud, visit
or call 0300 123 2040.
If you're a victim of fraud, you can get support from charity Think Jessica -
You can contact Think Jessica via email: email@example.com
Or by writing to:
P.O. Box 44 42
Friday 28 May 2010
For more info on the test and syllabus, visit
For info on advanced driving lessons, go to the
Institute of Advanced Motorists website.
has more information on licence costs.
Monday 24 May 2010
For more information see the FSA's guidance UK banking and savings at
Also take a look at the BBC News piece here:
Friday 21 May 2010
If you want to get online but don't know where to start, then you can call UK Online Centres for advice on 0800 77 1234.
If you live in England they'll tell you where you nearest UK Online centre is. And if you live in Scotland, Wales or Northern Ireland they'll give you contact numbers for the organisations that run help centres closest to you.
And if you've got the Internet but need more help on how to use it - go to the government's
Wednesday 12 May 2010
Friday 30 April 2010
SMALL BUSINESS FUNDING
or call on 0845 600 9 006
Thursday 29 April 2010
These websites have advice on how to complain:
Thursday 22 April 2010
PET INSURANCE WEBSITES
Tuesday 20 April 2010
LEARNING A LANGUAGE
The websites mentioned in Sharif's piece were:
- The BBC's online resources for language students:
- The language community site
Thursday 15 April 2010
In England & Wales, visit
In Scotland, try the Scottish Legal Aid Board -
And in Northern Ireland, it is the Legal Service Commission -
Wednesday 14 April 2010
You can find more advice at
Monday 12 April 2010
You can get more advice from the FSA's website:
And also from the Financial Services Compensation Scheme site:
Thursday 01 April 2010
WOOD FOR WOOD BURNERS
If you want to learn more about wood management, visit the
Tuesday 30 March 2010
STATE PENSION CHANGES
Useful info can be found at
- search for 'state pension calculator' in the top search box.
Health for Work Advice line (England) - 0800 0 77 88 44
Healthy Working Lives Advice line (Scotland) - 0800 019 2211
Health at Work Advice line (Wales) - 0800 107 0900
Labour Relations Agency Helpline (Northern Ireland) - 028 9032 1442
Monday 29 March 2010
RAIL STRIKE - IMPACT ON SERVICES
Check what lines are running using
Thursday 25 March 2010
GIVING TO CHARITY
Here are the two sites mentioned in today's Savvy Spending:
Friday 19 March 2010
The Valuations Office website is
Their helpline is VOA helpline: 0845 602 20 10
Thursday 18 March 2010
GETTING A COMPUTER
Best Buys - from Matthew Bath at Which?
1) If you're interested in a desktop computer, Apple, Sony and Dell were the top-scoring brands in terms of satisfaction in recent Which? Survey and Advent came bottom. But desktops can be expensive so may be consider a laptop.
2) Matt says the Acer Aspire 5740 for around £480 is a good laptop buy
3) And if you're happy with a smaller laptop computer, may be consider a netbook. Best buy listed here is the Toshiba Mini netbook starting from £190.
Two broadband deals we featured were:
1) AOL Broadband - Contact: 0800 954 0306
- AOL offers a deal that you can cancel at any time
- It's £4.99 for first 3 months and £14.99 thereafter
- 10GB cap.
- NOTE: Offer is until the end of this month!
2) PlusNet - Contact: 0845 140 0200
- £5.99 per month in certain areas
- 10GB usage allowance
- Up to 8Mb speeds
- Will charge at least £80 if you cancel after 12 months
Tuesday 16 March 2010
STAYING SAFE ONLINE
Get useful advice at the government website,
Here are the free software titles we mentioned:
Monday 15 March 2010
For businesses and organisations who are interested in getting involved with Race Online 2012 visit
For people who'd like to find out more about getting online call 0800 77 1234 to find a local UK online centre staffed by people who can help.
For people who are already online but know someone who's not, visit
Wednesday 10 March 2010
LOST BANK ACCOUNTS
The website to check if you have a lost bank account is
Or try the government's website
You can also search a database of life policies, pension funds and other investments in the
Unclaimed Assets Register
, but you will have to pay a £25 fee per search
FLEXIBLE WORKING FOR FATHERS
Tuesday 09 March 2010
COMPLAINTS ABOUT FINANCIAL INSTITUTIONS
Your first step should be to complain to the institution directly. If this does not solve the problem after eight weeks, take your complaint to the Financial Ombudsman: phone 0300 1239123 or visit
You can also try
Thursday 04 March 2010
Ticket sellers we mentioned (obviously there are many others):
Wednesday 03 March 2010
Under 16s can apply to the
Youth Sports Trust
Over 16s can apply to the
Talented Athlete Scholarship Scheme.
Details of apprenticeships in Sport can be obtained from
CARING FOR GRANDCHILDREN
Tuesday 02 March 2010
DISPOSING OF OLD GADGETS
You can used eBay's
function to look at completed listings and get an idea of the 2nd-hand value of old tech.
will compare how much different recycling and refurbishment companies will pay for your old mobile.
will accept donations of computers and accessories.
Thursday 25 February 2010
The top three scrappage deals recommended by our guest Kieren Puffett were:
- Hyundai i10 1.2 Classic = £7,760 list price but £5760 under scrappage
- VW Polo 1.2S 3-Door = £9,910 list price but £7,910 under scrappage
- Honda Jazz 1.2 i-VTEC S = £11,058 list price but £9058 under scrappage
Wednesday 24 February 2010
WEBSITES FOR STUDENT FINANCES
English Higher Education (universities) :
English Adult Learners (colleges) :
English healthcare students:
NUS resources for students who are parents:
UCAS info for mature students:
Tuesday 23 February 2010
website has reports on child care facilities - click the link for inspection reports.
For more information on getting help to pay for childcare, try
If you want to speak to someone directly, the Daycare Trust has a helpline - 0845 872 6251
Friday 19 February 2010
For independent advice and help try
Also try the government
Caring for Someone
If you are a younger person caring for someone try
For support and info on respite breaks try
And if computers aren't your thing, the NHS provide a freephone service on caring - 0808 802 02 02
To make a claim with Scottish Widows click
To trace a lost bank account try
To trace lost assets including pensions, unit trusts, investment trusts and life insurance policies, try the following services:
Thursday 18 February 2010
If you want advice on finding an estate agent, go to the government's
website and type 'estate agent' in the search box on the front page.
To find out about the Property Ombudsman service and how to complain, visit
Wednesday 17 February 2010
For advice on working at home, try the
Their phone number is 0800 616008.
Monday 15 February 2010
Job Centre Plus
have advice and job listings.
If you need support regarding being unemployed, try
Private recruitment agencies we mentioned:
Recruitment agencies with a high street presence:
Monday 08 February 2010
You can call the tax office on 0845 3000 627 if you are affected by a problem with your tax code.
Thursday 04 February 2010
For more info on the Low Carbon Buildings Programme, visit the dedicated
Wednesday 03 February 2010
To find out more about the recall plan, go to
If you think your car has a problem, then call Toyota immediately on 0800 138 8744.
To see a full list of all car recalls, check with
, part of the Department of Transport.
PROTECTING YOUR BUSINESS DATA
To find out about patents and trademarks, visit the
Intellectual Property website
Tuesday 02 February 2010
BOILER ROOM SCAMS
If you are worried about boiler rooms call the FSA on 0300 500 5000 or visit their
Money Made Clear website.
Monday 01 February 2010
NEW BOND MARKET
Find out how you can invest in bonds on the
'Bonds Made Easy'
section of the London Stock Exchange website.
Thursday 28 January 2010
GREEN HOME IMPROVEMENTS
run by the Building Research Establishment has advice on how make your home more energy efficient, to reduce fuel bills and greenhouse gas emissions.
Wednesday 27 January 2010
If your business is struggling financially, you can get advice from the government's
Wednesday 20 January 2010
STOPPING NUISANCE CALLS
You can find more info at the
as well as
Monday 18 January 2010
DONATING TO HAITI
The Disaster Emergency Committee (DEC) distributes money to the 30 biggest humanitarian relief charities.
You can donate via their
or by calling 0370 60 60 900, or in your local bank or Post Office.
You can donate by cheque - make it payable to DEC HAITI EARTHQUAKE APPEAL and send it to PO BOX 999, London, EC3A 3AA
You can also donate directly to any of the charities represented by DEC, or to any of the smaller charities with people on the ground in Haiti - these include Rapid UK and SOS Children.
Thursday 14 January 2010
SOURCES OF BUSINESS LENDING
You can find advice on the various schemes available at the
Business Link website.
RETURNING UNWANTED GIFTS
Find out about your rights as a consumer on the
Consumer Direct website.
Tuesday 12 January 2010
COMING OFF INCAPACITY BENEFIT
will give you information about support available in your local area.
The Disability Alliance
will tell you if returning to work will have an impact on your benefits.
will give you advice on other schemes that will help you to look for work.
Friday 08 January 2010
If you need help with your debt, you can go to the
Consumer Credit Counselling Service
, where they have an online debt tool called 'Debt Remedy'.
You can also try
or ring the National Debtline on 0800 808 4000.
Thursday 07 January 2010
featured in Rob's film and may help those living in the North East.
Also try the
British Franchise Association
has information on setting up your own franchise.
Tuesday 05 January 2010
BOILER SCRAPPAGE SCHEME
Find information on how to take part in the £400 discount scheme, visit the
Energy Saving Trust website
or call them on 0800 512 012
Also visit the
British Gas website
for info on their extra £400 discount.
Monday 30 November 2009
MUMS RETURNING TO WORK
The National Childbirth Trust has published
two free downloadable guides
for returning to work for mums and employers.
Thursday 26 November 2009
If you suspect there is something wrong with your boiler you can request a free inspection from
Gas Safe Register
- the organisation formerly known as CORGI - on 0800 408 5500.
Wednesday 18 November 2009
CARE AT HOME
FirstStop provide a
care advice service
to identify the right care services for older people. There is also an advice line you can call on 0800 377 7070.
Tuesday 17 November 2009
ENERGY SAVING GRANTS
Energy Saving Trust
has details on grants that the Government, energy suppliers and local authorities provide.
Monday 16 November 2009
If in doubt about a doorstep trader contact Consumer Direct on 08454 040506.
Consumer Direct website
for tips on how to avoid being scammed.
LONG TERM CARE
Direct.gov, the website of the UK government, has help for people
caring for someone.
Monday 9 November 2009
MAKING A WILL
Will Aid website
for advice on making a will with a solicitor or do-it-yourself kit.
Monday 2 November 2009
ON-THE-JOB TRAINING SCHEMES
The Cornwall scheme featured in today's film can be found
Other regional schemes:
Wednesday 28 October 2009
Learn more at the
Fostering Network website
Thursday 22 October 2009
To compare mobile phone deals, you can use the price comparison site,
,which is accredited by Ofcom.
Wednesday 21 October 2009
For advice on fuel poverty you can call the Home Heat Helpline on 0800 33 66 99 or
go to their website
There's also the
Citizen's Advice website
and the Government's own website
- you need to look under the pensions and retirement section to look up winter fuel payments.
The Really Caring 60+ Recruitment Company
Friday 16 October 2009
SMALL BUSINESSES - TAX
HMRC Business Payment Support Service
HMRC Support Scheme Helpline: 0845 302 1435
CREDIT RATING REPORTS
Thursday 15 October 2009
Creditor Helpline info
Helpline number: 0844 770 2203
Wednesday 14 October 2009
MONEY MATTERS ROADSHOW
Pensions Advisory Service
The Pensions Advisory Service
11 Belgrave Road
Helpline: 0845 6012923
Consumer Credit Counselling Service
TaxHelp for Older People
The Chartered Institute of Taxation
Friday 9 October 2009
Monday 5 October 2009
ENERGY SAVING MONITORS
Energy monitors can be borrowed thanks to some schemes operated by local authorities and libraries, where the devices are loaned out in the same way as books. In some cases, housing associations are also loaning these to their residents.
The Energy Saving Trust has a list of where the loan scheme is operating:
Click here for the list
It is worth going to your local library and enquiring.
The Energy Saving Trust runs a loan scheme in some areas of London and elsewhere where they provide monitors administered by libraries.
The London councils - Croydon, Sutton, Richmond, Camden, Harrow, Haringey, Havering, Redbridge, Greenwich (not yet available: Ealing, Southwark, Barnet).
Leicestershire County Council - see
here for more information
The City of Edinburgh Libraries recently launched a smart monitor lending scheme. The Energy Saving Trust are involved in a supporting capacity.
For people on low income or benefits, it is up to each energy supplier to determine if and how a customer is eligible for a monitor under the governments Carbon Emission Reduction Target (CERT).
More details about CERT here:
Energy Saving Trust website.
Thursday 1 October 2009
Wednesday 30 September 2009
CHILDREN COOKING CLASSES
Business Link national helpline: 0845 600 9 006
Starting a business during a recession
Starting a business as a woman
Starting a business on a low income
Tuesday 29 September 2009
Freeview retuning information
List of affected freeview boxes
Monday 28 September 2009
Thursday 24 September 2009
Portable Antiquities Scheme
Wednesday 23 September 2009
And you can get advice from your Local Authority.
Wednesday 9 September 2009
Careers Advice Service - 0800 100 900
Tuesday 8 September 2009
CARERS ALLOWANCE ADVICE
Monday 7 September 2009
ENERGY PRICE COMPARISON SITES
Customer helpline: 0800 074 0745
Customer helpline: 0800 404 7908
Customer helpline: 0845 009 1780
Customer helpline: 08000 111 395
Customer helpline: 0845 345 5708
Customer helpline: 0845 1800 300
Customer helpline: 0800 055 3800
Friday 4 September 2009
Consumer Credit Counselling Service
For local authority advice centres, contact your local council.
Wednesday 2 September 2009
Energy Saving Trust website
Sustainable Build website
For for wattle and daub look at look at
Paula Sunshine's website
Tuesday 1 September 2009
CHILD TRUST FUNDS
Child Trust Fund website
Monday 27 July 2009
TAX CREDITS INFO
HM Revenue and Customs website
Citizens Advice network website
Direct.gov website - click where it says money, taxes and benefits
Monday 20 July 2009
PAYMENT ADVICE FOR BUSINESSES
Institute of Credit Management website
Wednesday 15 July 2009
CARBON TRUST ENERGY EFFICIENCY LOAN
Carbon Trust website
Monday 13 July 2009
CHEAP ENTERTAINMENT WEBSITES
Thursday 9 July 2009
Energy Saving Trust website
Energy Saving Trust phone number: 0800 512 012
Monday 6 July 2009
Wednesday 17 June 2009
Say no to 0870 website
Or apply on the phone at 0800 055 6688.