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Welcome to Working Lunch's little black book: a complete list of contact details for the organisations we mention on the show.
Wednesday 4 February
Warmfront scheme contacts
Friday 30 January
LOST ACCOUNTS
Have a look at the mylostaccount website - all building societies are now signed up and records go back 100 years.
You can look online to find to find National Savings and Investments products:
And you may even have a pension plan taken in the past that has slipped through the cracks - start your search at the Pension Tracing Service.
Call 0845 6002 537
Pension Tracing Service
Tyneview Park
Whitley Road
Newcastle Upon Tyne, NE98 1BA
Help is also available at the local Citizens Advice Bureaux:
And there's an online calculator on the HMRC website:
LOST SHARES
Lost shares
If you think you owned shares but can't remember the details or have lost the paperwork, you can get in touch with the three leading registrars for shares: Computershare, Equiniti and Capita.
They'll do the search for you and, with any luck, turn up the evidence you need.
For life assurance policies, the ABI recommends the Unclaimed Assets Register. It costs £25 to search for life assurance and pension policies.
TAX CREDIT HELPLINE
0845 300 3900
Thursday 29 January
BOILER ROOMS
This is a list of most active boiler rooms which the FSA (Financial Services Authority) warns people not to have dealings with.
Cantwell International
Clinton King
Gotthard Capital Partners
Harvey & Baxter Asset Management
Legacy International
Limbaugh and York Associates
Lincoln Ventures
Milton White Advisors
Steinberg Investment Research
Westcomb Capital Management
See the Money Made Clear website for more information:
Money Made Clear
It's also worth checking the FSA's list of unauthorised firms targeting UK investors:
FSA
Consumer Helpline: 0845 606 1234
Wednesday 28 January
THEO PAPHITIS' WEBSITE
Friday 23 January
TAX DEFERRAL (BUSINESSES)
HMRC Business Support
Friday 16 January
CHILDREN'S TAX CREDIT RELIEF
You may be eligible for a pay out of £520 if any of your children were under 16 between April 6 2001 and April 5 2003 but you must claim before January 31st.
Contact your local tax office to find out whether you have received the credit already.
HMRC - 0845 300 3949
MORTGAGE RELIEF SCHEMES
Wednesday 14 January
Help with setting up your own business
British Chambers of Commerce
Princes Trust
Job Centre PlusBusiness Link
Find out whether your small business is eligible for government funding:
Business Link Real Help
Tuesday 13 January 2009
HEATING HELP
Home Heat Helpline - 0800 33 66 99.
Friday 19 December
PET SANCTUARY
The sanctuary Rob visited was called Holly Hedge.
Holly Hedge Sanctuary
FIRMS BUYING UNWANTED ENDOWMENTS
Association of Policy Market Makers (APMM)
Address: Kings Court, Bath BA1 1ER
Tel: 0845 011 9406. Fax: 0845 833 0087.
Email: valuations@apmm.org
If you are still dissatisfied after complaining to your provider:
Financial Ombudsman Service
Consumer helpline (open 9am to 5pm, Monday to Friday)
0845 080 1800
(calls cost up to 4p a minute for BT customers - but are likely to cost more if you use another phone provider or call from a mobile)
020 7964 0500
(this number may be cheaper if you use a mobile phone or a phone provider other than BT - and will be "free" if you pay a monthly charge for calls to numbers starting 01 or 02)
E-mail: complaint.info@financial-ombudsman.org.uk
Thursday 18 December
Power of Attorney
Office of the Public Guardian (download Lasting Power of Attorney forms here for free)
OPG Customer Services: 0845 330 2900 (or email customerservices@publicguardian.gsi.gov.uk)
Consultation Papers and information
To respond to the consultation email MCAReview@publicguardian.gsi.gov.uk
Wednesday 17 December
Further information about retraining
England
Wales
Scotland
Northern Ireland
Careers Advice
Also see:
Monday 8 December
Protection from scams
Consumer Direct - 08454 040506
Wednesday 3 December
Starting your own business
Tuesday 2 December
Advice for SpeedFerries customers:
1. Check your booking - If it was made through a travel agent you may have more rights.
2. Contact your card provider - If you paid by credit card and the transaction was more than £100 you should be protected.
3. Make other arrangements. Some rival firms have offers for SpeedFerries customers. For example LD lines is offering a 75% discount but only from Portsmouth or Newhaven, whereas Norfolkline will offer a 20% discount between Dover and Dunkerque.
LD Lines
Norfolkline
Friday 28 November
THE RETAIL TRUST
0808 801 0808
helpline@retailtrust.org.uk
All MFI employees and former employees will be contacted but can email mfi@mcr.uk.com
Customers should call 0870 6075054
Monday 24 November
DIRECT DEBITS
Tel 08454 04 05 06
Wednesday 19 November
ENTERPRISE WEEK
Make your mark
Tuesday 18 November
FLIGHT RIGHTS
Air Transport Users Council The European Commission's emergency email address for air passengers is: passengersrights@ec.europa.eu
Monday 17 November
MONEY SAVING MONDAY WEBSITES
Wednesday 12 November
REDUNDANCY FACTS
If your salary is more than £330 per week, you'll still only get a maximum of £330 statutory redundancy payment.
If you earn less than £330 per week - say £250 - then you'll only get that figure that you earn - £250.
** Note both figures are a FLAT RATE. It doesn't take into account the cost of living where you are based.
If you've been in your job for less than two years then you're not entitled to any statutory redundancy payment
Tuesday 11 November
Portable power gadgets featured on the programme (others are available):
With thanks to the Ramblers Assocation:
Wednesday 6 November
Icesave Customer Services Helpline: 0845 605 6050
Tuesday 5 November
ENERGY SWITCH COMPANIES
Energy Helpline
Ofgem
Uswitch
Simply Switch
Consumer Focus
WORKING MUMS
Working Mums
Women Like Us
Monday 3 November
SAVINGS ACCOUNTS BEST BUYS
Top three Fixed Rate Bond accounts
1. ICICI Bank UK's HiSAVE Fixed Rate (without early access): 7.10% interest on a one year bond (minimum deposit £1000)
2. Anglo Irish Bank's Fixed Rate Bond: 7.05% interest on a one year bond (minimum deposit £500)
3. Anglo Irish Bank's Fixed Rate Bond: 7% interest on 6 month and 2 year bonds (minimum deposit £500)
Top three No Notice accounts
1. Capital One Savings' Bonus Saver Issue 3: 6.5% interest(minimum deposit £500) - rate includes 1% introductory bonus for 12 months
2. Anglo Irish Bank's Easy Access Deposit Issue 2: 6.4% interest(minimum deposit £1)
3. Birmingham Midshires' Access Reward Issue 2: 6.4% interest (minimum deposit £1000) - rate includes variable bonus, currently 0.65%, for 12 months
Top three Notice accounts
1. Anglo Irish Bank's 7 Day Notice Issue 2: 6.55% interest (minimum deposit £1) - 7 days notice required to withdraw funds
2. Derbyshire BS' Postal 60 Triple Guarantee: 6.05% interest (minimum deposit £250) - 60 days notice required
3. Progressive BS' Postal 7 Day Notice: 5.95% (minimum deposit £500) - 7 days notice required
Thursday 30 October
MONEYSAVING WEBSITES MENTIONED ON THE SHOW
Supermarket price comparison sites
Vouchers
Cashback sites
Other sites
(discount restaurant reservations)
(find the lowest petrol prices in your area)
(discounts and concessions for the over-60s)
(student offers)
Wednesday 29 October
ILLEGAL MONEY LENDING HOTLINE
0300 555 2222
HELP FOR PEOPLE WISHING TO GET ONLINE FOR THE FIRST TIME (If you're new to the web: click on the blue text with your mouse to get through to the websites listed below)
Digital Unite - Organisers of Silver Surfer of the Year Awards (Tel: 0870 241 5091)
Age Concern (Freephone: 0800 009966)
Find public libraries (Tel: 0121 345 7300)
UK online centres (Freephone: 0800 77 1234)
Third Age Foundation (Tel: 020 8748 9898)
BBC Computer Tutor
My Guide
Help the Aged
Ability Net (Tel: 0800 269545 - Central England, North, North East and North West OR 0870 240 4455 for London and South East)
The Museums, Libraries and Archives Council
Grosvenor House
14 Bennetts Hill
Birmingham B2 5RS
POUNDLAND RECALL
The unsafe items are:
Kids Halloween pirate mask
Item no: 57364
Bar code: 5025066573645
Kids Halloween mask & hood
Item no: 56348
Bar code: 5025066563486
Witches hat & playset
Item no: 43917
Bar code: 502506643917
Poundland customer services: 0800 731 5622
Poundland
Tuesday 28 October
COMPUTER GAMES CLASSIFICATIONS
Pan European Game Information
Monday 27 October
CHARITY DONATIONS
Nottinghamshire Hospice
Tel: 01159 101008
email info@nottshospice.org.
Charities Aid Foundation
Thursday 23 October
ENERGY ADVICE
Price comparison sites:
If you're in Northern Ireland:
WAVE POWER
The wind turbine company we featured on the show:
Tuesday 21 October
PENSIONS ADVICE
Or you can contact the service by phone on 0845 601 2923
HOW TO START YOUR OWN BLOG
The sites we mentioned on the programme were:
Thursday 16 October
HOW TO AVOID UNWANTED CALLS/MAIL
The gadget we featured was from trueCall:
Wednesday 15 October
For student money making - and money saving - ideas you can try these websites:
Tuesday 14 October
The eco button we featured on Declan's Tech Shed was from Tango Group:
Thursday 9 October
Landsbanki Guernsey's administration statement
Tuesday 7 October
E-BOOKS
The e-book readers we featured on the programme are:
You can download free e-books at:
ICESAVE ADVICE
Icelandic Depositors' and Investors' Guarantee Fund
Financial Services Compensation Scheme
Icesave's financial protection statement
Friday 25 September
PENSION CREDIT HELPLINES
The Pension Credit application line is a free number:
0800 99 1234
The line is open Monday to Friday between 8.00am - 8.00pm. It is also open 9.00am to 1.00pm Saturday but it's strongly recommended not to leave it that late. Make sure you call by October 6.
Pensions Advisory Service Helpline:
0845 6012923
Open 9am to 5pm, Monday to Friday.
Tuesday 23 September
OTHER RECRUITMENT COMPANIES SPECIALISING IN OLDER EMPLOYEES
AgeThing
Wrinklies Direct
MaturityWorks
Monday 22 September
COMPANIES OFFERING CREDIT REPORT SERVICES
UK Data Ltd
Tuesday 16 September
OVER 60s RECRUITMENT AGENCY
Brian Kent, 01892 -823746
email: info@thereallycaring60plusrecruitmentcompany.co.uk
BBC INFLATION CALCULATOR
personal inflation calculator
Friday 12 September
INFORMATION ABOUT XL
CAA emergency contact phone number (please check their website below first):
Calls from within UK: 0870 5900 927
Calls from abroad: 02891 85 6547
More from Working Lunch:
More from BBC News:
Thursday 11 September
FUEL BILL HELPLINES
Act on CO2: 0800 512 012
Winter Fuel Payment Helpline: 08459 15 15 15
Warm Front: 0800 316 2805
Home Heat Helpline: 0800 33 66 99
PAYROLL GIVING
Geared for Giving
Wednesday 10 September
MISSING MILLIONS
If you have an account with HSBC or Halifax that you haven't accessed in years they want to hear from you:
Or you can go to this site, run by British Banker's Association, Building Societies Association and National Savings and Investments, which covers most institutions including HSBC and Halifax.
INSULATE YOUR HOME
Find out if you are entitled to an insulation grant. The National Insulation Association website will enable you find a local installer who can offer you a free - no obligation - home survey and give up to date advice on all entitlements.
26 - 29 August
SOCIAL ENERGY TARIFFS
Here's what some of the biggest energy providers offer:
EDF : Energy Assist tariff which is 15% lower than the standard tariff.
Scottish and Southern : EnergyPlusCare is 20% lower than the standard tariff.
British Gas: Their Essentials tariff is their lowest standard tariff
Npower: Spreading Warmth offers a £125 saving per fuel
ScottishPower: Carefree Plus offers a £112 saving
For more information:
Call the Home Heat Helpline 0800 33 66 99
Or look at these websites
CURRENT ACCOUNTS AND SAVINGS RATES
To give an idea of some of the best savings rates available, we mentioned a number of products on the programme. But the situation changes quickly so don't rely on this for your investment decisions and also check the terms and conditions carefully.
HOW TO AVOID SCAMS
Tony Levene's book is called How to Avoid Scams and is published by Age Concern books.
21st - 25th July
PROBLEMS WITH MORTGAGE PAYMENTS
FUEL PRICES COMPARISON
GETTING BACK TO WORK
14th - 16th July
CHILDCARE VOUCHERS
Look for the leaflet: "Paying for childcare:getting help from your employer" in the following website
HBOS RIGHTS ISSUE
FOOD HYGIENE RATING
INTERNATIONAL SIM CARDS
7th - 11th July
ROB'S REPORT
GETTING RID OF JUNK MAIL
PRINCE'S TRUST
AVIATION INDUSTRY WATCHDOG
ADVICE ON MAKING A SMALL CLAIM
HBOS RIGHTS ISSUE
MORTGAGE INTEREST RELIEF
2nd - 6th June
CREDIT RATING FIRMS
TEST YOUR BROADBAND SPEED
27th - 30th May
CARERS ADVICE
PREMIUM TELEPHONE NUMBERS
FINANCIAL COMPLAINTS
Email address: complaint.info@financial-ombudsman.org.uk
Tel: 0845 080 1800 (calls should cost no more than 5p a minute for BT customers - other networks may vary)
Or tel: 020 7964 0500 (this number may be cheaper for calls from some mobile phones and other networks)
HOLIDAY SCAMS
If you've bought in the EU:
CLUBBING TOGETHER - YOBCO
CHILD TRUST FUNDS
CONSUMER PROTECTION
Tel: 08454 04 05 06
19th - 23rd May
STUDENT FINANCE
CUTTING CAR COSTS
ONE DAY BANK TRANSFERS
From 27th May the following banks will gradually introduce the Faster Payments Service:
Abbey, Alliance & Leicester, Barclays, Citi, Clydesdale and Yorkshire Banks (National Australia Group), Co-operative Bank, HBOS, HSBC, Lloyds TSB, Nationwide Building Society, Northern Bank (Danske Bank), Northern Rock, and Royal Bank of Scotland Group (including NatWest and Ulster Bank).
Please note that the Faster Payments sort code checkeron the website of the UK payments association APACS will only be available from 27th May.
HOME CARE
6th - 9th May
COMPOST AWARENESS WEEK
JOBSEEKERS' OPPORTUNITIES
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