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Last Updated: Sunday, 30 November, 2003, 02:20 GMT
Useful links and advice

Citizens Advice Bureau

The Citizens Advice Bureau Service offers free, confidential, impartial and independent advice.

The National Association of Citizens Advice Bureaux
Myddelton House
115-123 Pentonville Road
N1 9LZ

Citizens Advice Scotland
Spectrum House
2 Powderhall Road

Tel: 0131 550 1000
Fax: 0131 550 1001

Consumer Credit Counselling Service

The service offers free advice and information to those affected by debt.

Consumer Credit Counselling Service
Wade House
Merrion Centre

Tel: 0800 138 1111


This organisation provides a free confidential advice for anyone with a debt problem.

Tel: 0800 085 4298

National Debtline

A helpline that offers confidential and independent advice to those in debt.

National Debtline
The Arch
48 - 52 Floodgate Street
B5 5SL

Tel: 0808 808 4000
Fax: 0121 703 6940

Martin Lewis

A free and completely independent consumer help website aimed at helping people save money on anything and everything.

The Banking Code

Ensures that the Banking Code and the Business Banking Code deliver their promises of fair dealing and standards of good banking practice to the customers of UK banks and building societies.

Banking Code Standards Board
33 St James's Square

Financial Ombudsman Service

The Financial Ombudsman Service provides consumers with a free, independent service for resolving disputes with financial firms

Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
E14 9SR

Tel: 0845 080 1800
Fax: 020 7964 1001

The Bank of England

The Bank of England is the central bank of the United Kingdom. It is the organisation which sets interest rates in the UK.

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