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Page last updated at 12:43 GMT, Thursday, 2 February 2012

External internet links

If you require further information you may find the following links and helplines useful.

The BBC is not responsible for the content of external internet sites

Home Heat Helpline - 0800 33 66 99

If you have difficulty hearing you can use the minicom service on 0800 027 2122.

The Home Heat Helpline is open from 9am-6pm Monday to Friday.

A non-profit organisation that promotes energy saving, funded by government and the private sector


Energy Saving Trust help and advice - 0800 512 012


Consumer Direct can be contacted on 08454 04 05 06

The helpline is open Monday to Friday 9.00 am to 5.00 pm

You can talk to a Welsh-speaking adviser on 08454 04 05 05

Winter Fuel Payment Helpline - 08459 15 15 15

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