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Page last updated at 14:15 GMT, Thursday, 29 September 2011 15:15 UK

External internet links

If you require further information you may find the following links and helplines useful.

The BBC is not responsible for the content of external internet sites

Home Heat Helpline - 0800 33 66 99

This free phone helpline was set up by the Energy Retail Association and offers practical energy advice for people concerned about bills.

The Home Heat Helpline is open 9am-8pm Monday to Friday and 10am-2pm on Saturdays.

A non-profit organisation that promotes energy saving, funded by government and the private sector


Energy Saving Trust help and advice - 0800 512 012


Consumer Direct can be contacted on 08454 04 05 06

Winter Fuel Payment Helpline - 08459 15 15 15

Money Box



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