Making decisions about your financial future can be daunting, with so many products and providers to choose from you may want to seek some professional advice.
So where do you find an advisor you can trust, do you pop down to your local high street, look on the internet or ask your friends?
What types of advisor are there and what qualifications should they have?
How much should you expect to pay?
Is there a formal process and a code of conduct which a good advisor will follow?
What should you ask for and expect?
If you've received poor or unsuitable advice how do you complain?
What are your rights when things go wrong?
Vincent Duggleby was joined by:
• David Cresswell,
Financial Ombudsman Service
• Steve Jenkins,
Chartered Insurance Institute
• Mark Meldon, Independent Financial Advisor, R.C. Gray & Co
Presenter: Vincent Duggleby
Producers: Diane Richardson