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Banking: your questions

Ten and five pound notes
BBC Radio 4's Money Box Live
Wednesday 8 December at 1502 GMT On BBC Radio 4 and Online

Put your banking queries and conundrums straight to the experts on Wednesday's Money Box Live.

You may want to know about the increased compensation limit for deposits which takes affect from 31 December.

Or you might be pleased to hear about quicker transfer times for cash ISAs following recent action by The Office of Fair Trading.

Perhaps you are wondering about online or telephone banking?

What are your rights if you are in dispute with your bank? In March The Financial Ombudsman Service reported a rise of 30% in the number of new cases relating to banking and credit, mainly about current accounts and credit cards.

Vincent Duggleby was joined by:

• James Daley, money editor, Which?

• Craig Donaldson, chief executive officer, Metro Bank

• Eric Leenders, executive director of retail, British Bankers' Association

Presenter: Vincent Duggleby
Producer: Diane Richardson

Money Box



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