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Co-op

Money Box has been contacted by a growing number of Co-op Bank small business customers in despair over the group's online banking service.

The complaints include being unable to log onto the system at all despite endless attempts, being unable to find their data or complete transactions.

Many customers joined because they wanted to be part of an ethical banking service but the problem has got so bad some are now reluctantly switching bank.

Bob Howard talks to one unhappy customer who has been blogging about his frustrations with the service.

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