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Page last updated at 13:18 GMT, Saturday, 31 October 2009

Money Box: HBOS overdraft charges

Money Box has learnt that Halifax Bank of Scotland has further changed the way it will charge customers who go into the red on their current accounts, after a storm of protest.

Many listeners had contacted the programme to complain about how the bank had decided to no longer charge customers interest but a fee of either £1 or £2 a day for an agreed overdraft.

The bank then told the programme it would introduce a £10 buffer zone where customers would not be charged for temporarily going into the red.

Bob Howard reports.

This item was first broadcast on Radio 4's Money Box on Saturday, 31 October 2009.

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