Have your say: Chip and PIN fraud

Chip and PIN technology is meant to help reduce card fraud

Money Box has discovered that a system used by a High Street banking group to help customers who have forgotten their card PIN has major security flaws.

Lloyds TSB has told the programme that it allows credit card customers to text requests for PIN reminders on any phone.

Security experts say this could allow fraudsters to order and intercept PIN numbers.

Lloyds insisted it had adequate security measures in place to prevent fraudsters doing this.

What are your experiences?

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YOUR COMMENTS

My tip is this: assign a different friend's birthday to each of your credit/debit cards, and all you have to do to help remember which is which is to put a single letter on the back, eg. J for John, whose birthday is 0410 (4th October). So simple, and foolproof - I think. But don't use your own birthday, or close family, just in case.
Alix, Cambridge

An article in a magazine a few years ago suggested a method of extracting the pin even if you cover up the keypad while you enter it. By looking at the time between button presses you can start to generate an idea of which button has been pressed. As you always have to press the 'enter' button you can work backwards using a statistical approach. The way to defeat this method is by putting a long pause between pressing the buttons (including the enter button) and move your finger during the long pause. This means that the time between button pressing bears no relationship to the position of the button being pressed. You could say to yourself after each button is pressed "one elephant two elephants three elephants four elephants five elephants". Make sure that you have your finger on the button by the time you say four elephants. This approach will defeat a video camera looking at the display or a microphone listening to the tone.
Andre, Hedge End

I've found an easy way to remember my pin whithout recording it anywhere is to pick a four letter word and match it up to the numbers on a mobile phone keypad eg. the word luck would be 5825. Words seem to be much easier to remember than numbers and the choice of four letter words is huge.
Glenda, Ipswich

A safe pin reminder is easy. First select a word or phrase with 10 different letters that you will be able to remember - for instance CAN YOU HELP. Next allocate numbers 1 - 10 if your pin number 1234 = 'Call Andrew Next Year' or do it in reverse 10 - 1 in which case you reminder will be 'please let Edward help'. There are many words and phrases that can be used in this way you only have to remember the original word.
Yvonne, Lewisham

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