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Page last updated at 14:23 GMT, Friday, 16 October 2009 15:23 UK

External internet links

If you require further information you may find the following links and helplines useful.

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Home Heat Helpline - 0800 33 66 99

This free phone helpline was set up by the Energy Retail Association and offers practical energy advice for people concerned about bills.

The Home Heat Helpline is open 9am-8pm Monday to Friday and 10am-2pm on Saturdays.

A non-profit organisation that promotes energy saving, funded by government and the private sector


Energy Saving Trust help and advice - 0800 512 012

Energy Efficiency Advice Centres (for a free home survey and to find out what grants and help are available in your area): 0800 512 012

Consumer Direct can be contacted on 08454 04 05 06

Winter Fuel Payment Helpline - 08459 15 15 15 (0845 601 5613 for textphone users). Lines are open from 0830 - 1630 Monday to Friday.

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