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Page last updated at 14:49 GMT, Saturday, 13 June 2009 15:49 UK

Mistaken identity debt payout

What can you do if a debt collection agency wrongly identifies you as someone who owes their client money?

It can be a deeply unpleasant experience with the innocent party complaining of harassment and problems subsequently getting credit.

But now one Money Box listener has found an effective way to seek redress. Bob Howard reports.

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