If you would like further information you may find the following links useful.
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FSA Consumer Contact Centre
(call rates may vary)
8am and 6pm Monday to Friday:
Main number - 0845 606 1234
Minicom/textphone - 0845 730 0104
From overseas - 020 7066 1000 (main switchboard)
Getting help with your debt
Consumer Credit Counselling Service
The CCCS is a registered charity which aims to assist people who are in financial difficulty by providing free, independent, impartial and realistic advice.
The CCCS freephone helpline is open from 0800 GMT to 2000 GMT Monday to Friday.
Tel: 0800 138 1111
Citizens Advice provides free, confidential, and independent advice from over 3,200 locations.
Advice is available face-to-face, by telephone, and sometimes by e-mail. Most bureaux offer home visits.
National Debtline is a national telephone helpline for people with debt problems in England, Scotland and Wales. The service is free, confidential and independent.
Helpline: 0808 808 4000