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External links and helplines

If you would like further information you may find the following links useful.

The BBC is not responsible for the content of external internet sites

Consumer Credit Counselling Service

The CCCS is a registered charity which aims to assist people who are in financial difficulty by providing free, independent, impartial and realistic advice.

The CCCS freephone helpline is open from 0800 BST to 2000 GMT Monday to Friday.

Tel: 0800 138 1111

Citizens Advice

Citizens Advice provides free, confidential, and independent advice from over 3,200 locations.

Advice is available face-to-face, by telephone, and sometimes by e-mail. Most bureaux offer home visits.

National Debtline

National Debtline is a national telephone helpline for people with debt problems in England, Scotland and Wales. The service is free, confidential and independent.

Helpline: 0808 808 4000

Negative equity

Industry bodies

Mortgage comparison sites

Mortgage brokers

Banks and building societies

Safety of savings

FSCS Consumer Helpline: 020 7892 7300

FSA Consumer Helpline: From UK: 0845 606 1234

Investing in shares

FSA Consumer Contact Centre
(call rates may vary)

8am and 6pm Monday to Friday:
Main number - 0845 606 1234
Minicom/textphone - 0845 730 0104
From overseas - 020 7066 1000 (main switchboard)




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