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Page last updated at 10:57 GMT, Thursday, 6 November 2008

External internet links

If you require further information you may find the following links and helplines useful.

The BBC is not responsible for the content of external internet sites

Home Heat Helpline - 0800 33 66 99

This free phone helpline was set up by the Energy Retail Association and offers practical energy advice for people concerned about bills.

It is open from 0900-2000 Monday to Friday and 0900-1500 on Saturdays. The minicom number is 0800 027 2122.

A non-profit organisation that promotes energy saving, funded by government and the private sector

Energy Saving Trust helpline - 0800 915 7722

Energy Efficiency Advice Centres (for a free home survey and to find out what grants and help are available in your area): 0800 512 012

Consumer Direct can be contacted on 08454 04 05 06

An annual payment to help people aged 60 and over with the heating costs in winter.

Eligible people between 60 to 79 get either 125 or 250, depending on your circumstances in the qualifying week (15 to 21 September 2008).

If you are aged 80 or over and you are entitled to a Winter Fuel Payment, this year you will either 200 or 400, depending on your circumstances in the qualifying week.

Winter Fuel Payment Helpline - 08459 15 15 15 (0845 601 5613 for textphone users). Lines are open from 0830 - 1630 Monday to Friday.



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