If you require further information you may find the following links and helplines useful.
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Home Heat Helpline - 0800 33 66 99
This free phone helpline was set up by the Energy Retail Association and offers practical energy advice for people concerned about bills.
It is open from 0900-2000 Monday to Friday and 0900-1500 on Saturdays. The minicom number is 0800 027 2122.
A non-profit organisation that promotes energy saving, funded by government and the private sector
Energy Saving Trust helpline - 0800 915 7722
Energy Efficiency Advice Centres (for a free home survey and to find out what grants and help are available in your area): 0800 512 012
Consumer Direct can be contacted on 08454 04 05 06
An annual payment to help people aged 60 and over with the heating costs in winter.
Eligible people between 60 to 79 get either £125 or £250, depending on your circumstances in the qualifying week (15 to 21 September 2008).
If you are aged 80 or over and you are entitled to a Winter Fuel Payment, this year you will either £200 or £400, depending on your circumstances in the qualifying week.
Winter Fuel Payment Helpline - 08459 15 15 15 (0845 601 5613 for textphone users). Lines are open from 0830 - 1630 Monday to Friday.