Eric Leenders, Mike Naylor and Robert Skinner were the experts
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BBC Radio 4's Money Box Live was broadcast on Monday, 4 December, 2006, at 1502 GMT.
Money Box Live presenter Paul Lewis took your banking questions and put them to a panel of expert guests.
Paul Lewis was joined by:
Eric Leenders, executive director, British Bankers' Association
Mike Naylor, principal researcher at Which?
Robert Skinner, chief executive and director of the Banking Code Standards Board
Presenter: Paul Lewis
Producer: Jessica Laugharne
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