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Last Updated: Friday, 6 October 2006, 10:50 GMT 11:50 UK
External links and helplines
If you require further information following our programme, you may find the following links and helplines useful.

The BBC is not responsible for the content of external internet sites

Bank charges

Financial Ombudsman Service consumer helpline:
0845 080 1800

Lloyds TSB penalties

Pay as you drive

Stock market

Equity release

FSA Consumer Helpline: 0845 606 1234
From Overseas: +44 20 7066 1000

Safe Home Income Plans (SHIP) is a company supported by the leading providers of home income and equity release plans.

It was launched in 1991 and is dedicated entirely to the protection of plan holders and promotion of safe home income and equity release plans.

All participating companies are pledged to observe the SHIP Code of Practice. Members display the SHIP logo in their brochures and other printed material as a guarantee to their customers.

Tel: 0870 241 60 60

Age Concern produces regularly updated fact sheets:

You can also order a free printed factsheet by telephoning the information line on 0800 00 99 66.

Help The Aged also has factsheets and further information available:

Tel: 0845 2300 820

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