Endowments: Your questions

BBC Radio 4's Money Box Live was broadcast on Monday, 21 June, 2004 at 1502 BST.

On Monday's Money Box Live, Paul Lewis took your questions on endowments and put them to our panel of expert guests.

Do you think you were mis-sold an endowment policy but not know how to complain? Are you worried it is too late to do so?

Perhaps you took out your mortgage before 1988 and wonder if there is anything you can do.

What is the best way to ensure that your mortgage is eventually paid off?

Whatever your concern, our panel of experts were here to give you unbiased advice.

We were joined by:

Louise Hanson, Head of Campaigns, Consumers Association

Consumers Association
2 Marylebone Rd
London
NW1 4DF
Phone [phone]

Mark Meldon, RC Gray & Co

R.C. Gray & Co Limited
Providence House
The Borough
Wedmore
Somerset
BS28 4EG
Tel: [phone]

Paul Cooper, Claims

CLAIMS (Compensation from Life Assurance Industry Mediation Services)
Barry House
20 Worple Rd
London, SW19 4DH
0208 9476046

If you would like to complain about the way that you were sold your endowment policy, but do not know if you have been time-barred, this guide written by Paul Cooper of CLAIMS may help you:

Endowment time-bars

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Producers: Samantha Washington and Chris A'Court