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Last Updated: Friday, 21 May, 2004, 15:18 GMT 16:18 UK
Equitable pressure on ombudsman
Equitable Life logo and graphic
The society has written to MPs to state its case for a new inquiry

BBC Radio 4's Money Box was broadcast on Saturday, 22 May, 2004, at 1204 BST.

The programme was repeated on Sunday, 23 May 2004, at 2102 BST.

Equitable policyholders have once again been told that their only hope for compensation rests with the Parliamentary Ombudsman.

The troubled life insurer has called on Ann Abraham to reopen her inquiry into regulatory failings at the society.

This time, it wants her to examine the crucial period in the 80s and 90s when it was paying out more than it could afford and changes were quietly being made to the bonus policy.

Louise Greenwood was at Equitable's heated annual general meeting.

Further information:

Savings battle hots up

A battle for customers has been brewing between National Savings & Investments (NS&I) and the building societies.

NS&I has increased its rates and savings limits on its tax-free products; and is claiming in its latest advert that it would be hard to find a better deal elsewhere.

We spoke to NS&I Chief Executive Alan Cook about its marketing strategy; and got the industry response from John Goodfellow, of the Skipton Building Society.

Further information:

MBNA sales tactics under fire

Money Box has been investigating a listener's complaint about the telephone sales methods used by credit card giant MBNA to sell insurance.

Further information:

Parents' tax credits for nannies

The government has announced plans to give people help with the cost of hiring a nanny for their children.

But how valuable is this help? We talked to Mike Warburton of accountant's Grant Thornton.

Further information:

Producer: Jessica Dunbar
Presenter: Paul Lewis
Reporter: Louise Greenwood
Web Producer: Nathalie Knowles

Money Box



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