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Last Updated: Friday, 16 May, 2003, 14:10 GMT 15:10 UK
Benefits payment system
Post office counter
The Post Office payment system is attracting criticism

BBC Radio 4's Money Box was broadcast on Saturday, 17 May, 2003, at 1204 BST.

Post Office admits benefit system failures

The Post Office has admitted it will have to change its new system for paying benefits into bank accounts to meet the Disability Discrimination Act.

We spoke to Work and Pensions Minister Malcolm Wicks and David Halliday of the Post Office.

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 Listen to the full David Halliday interview

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Revenue in contribution gaps row

The Revenue has dismissed reports that millions of people are facing a pension shortfall as a result of its failure to send out top-up reminders for five years.

It said only 4% of workers usually top up their National Insurance Contributions, and no-one will be out of pocket.

We spoke to Richard Wilson of Help the Aged about the implications for affected people.

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Money Box first reported this story two weeks ago, when we spoke to Age Concern's Sally West.

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Related story:

AMP: What now for policyholders?
AMP's UK operations, including Pearl, are due to be demerged from the profitable Australian and New Zealand businesses.

We spoke to Tom McPhail of Hargreaves Lansdown about what this means for policyholders.

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Related story:

Credit card cheque pitfalls

Money Box examined the pitfalls of credit card cheques which companies use to tempt their customers.

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ING launches high interest account

A new internet savings account launched by ING is offering an interest rate of 4.3% on balances of 1 and above.

We asked Gina Fusco, ING's marketing director if this is a sustainable rate, or merely a gimmick to lure customers in.

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Related stories:

Presenter: Paul Lewis
Producer: Jessica Dunbar
Reporter: Jennifer Clarke

Money Box



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