External links and helplines

If you require further information following our programme, you may find the following links and helplines useful.

The BBC is not responsible for the content of external internet sites

CAMPAIGNING WEBSITES

Which? What you can do

Which? Recovery action (includes template letters)

Govan Law Centre: Bank charges - how to get your money back

Bank Charges Hell

The Consumer Action Group

Penalty charges

Money Saving Expert: Reclaim unfair bank charges

GENERAL INFORMATION

Office of Fair Trading: Current credit card default charges unfair

British Bankers' Association

FSA Consumer Information

Banking Code