Page last updated at 14:50 GMT, Friday, 13 February 2009

Proving a banknote is as good as gold

Banknotes

You've got some damaged, ripped or chewed banknotes. So, what do you need to prove to get the money reimbursed? Here's a basic guide:

£10 note

Assessors look for evidence of various features of a banknote. The first is the identical serial number found here...

£10 note

...and here. The Bank of England team want to see both numbers to prove that there are not two claims for one banknote.

Bank of England

The Bank of England's mutilated note service receives around 35,000 individual applications each year, and goes through them on a case-by-case basis.

£10 note

The assessment team in Leeds also looks for the promissory clause - "I promise to pay the bearer on demand the sum of..."

£10 note

And they also look for Chief Cashier Andrew Bailey's signature.

Scottish banknotes

Scottish, Northern Irish, Channel Islands, Isle of Man or any foreign notes will need to be sent to the appropriate issuing authority, but the same basic rules apply.

Banknotes

You'll generally need to fill in a form, and successful applicants will get a cheque returned in the post.



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