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Last Updated: Friday, 12 August, 2005, 13:00 GMT 14:00 UK
In pictures: Heathrow in chaos
Information screen showing cancelled flights
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BA was forced to ground more than 100 flights and faced cancelling 550 flights on Friday after ground staff staged wildcat strike action in support of sacked catering workers.
Passengers at Heathrow Airport
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An estimated 1,000 passengers spent the night in the airport.
Passengers at Heathrow Airport
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British Airways has unreservedly apologised and said it will consider compensation on a case-by-case basis.
Queue at Heathrow Airport
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Customers are being offered refunds or rebooking as Heathrow staff try and get travellers on other flights.
Passengers at Heathrow Airport
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Many passengers complained that they were kept poorly informed by BA and airport staff.
Queue of aeroplanes waiting to disembark
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British Airways has said there is going to be significant disruption for several days to come.
Passenger at Heathrow Airport
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Some of those who stayed the night slept in a marquee and were provided with sleep rolls, blankets and food.


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